BMW of Silver Spring

Rachel Rhea been my service writer for long time. Great! Friendly and rapid even without an appointment (needed two front tires).

Nate made the car buying process comfortable and transparent. Would recommend working with him when looking to get into a new car. My trade-in was seamless and my new car is fantastic. Thanks again.

Ann Baker is my new Service Advisor. It was a pleasure working with Ann today. She was pleasant, patient, thorough, and made me feel welcome and comfortable. She was extremely helpful with my questions. I hope I am able to work with Ann the next time I use BMW Silver Spring service. Thanks Ann!

It was a pleasure working with Desirea, she is very knowledgeable and the car is amazing!

Abiola was great and I love this dealership. Really very excited with my new car

Abiola was responsive and facilitated the buying. He brought the particular car from Baltimore so we could test drive. We had to wait sometime to do the paper work and Bridgett jumped in to finish it. After buying the car, Amit was super helpful to understand all Apps and gizmos that come with the car. Kudos to him. Only suggestion - to provide some snacks for customers waiting like many other dealers😊

Just a quick review to say how happy I was with my service advisor Joy Chilcoat and service manager Joe Diss. I had a run flat tire blowout after hitting a large pothole on a major highway. Scary! But I made it to the dealer late that afternoon. Joy was able to check and confirm they had a replacement tire in stock. They replaced the tire and preformed a much needed alignment. Joy had my car ready for pickup the next day before the promised time. Great job Joy and Joe! Thank you for making the best of a stressful event.

Edwin M, was so patient, helpful & professional he made sure my expectations were met! He kept in contact with me and updated me while my car was in production! He is just one of a kind! I appreciated his honesty!

Good staff but outstanding car sales person Edwin Melendez …. Very professional and a positive attitude

My wife drove out of the Silver Spring BMW in her new 550e very happy!! Kan Zhou, our sales representative, worked with us throughout the process to find the right fit for our requirements. With 2025 models scarce, demand high, and potential tariff increases introducing uncertainty, he scoured the expanded area for a BMW to meet her needs. Working with his dealership manager, we came away with an awesome BMW 550e at a fair price. Kan definitely knows the car business and extremely knowledgeable on all technical aspects of his product lines. A 👍to Kan Zhou and Silver Spring BMW!