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BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Amit Thinke (BMW Genius) is one of the reasons we bought

Amit Thinke (BMW Genius) is one of the reasons we bought this car and will buy our next car at BMW of Silver Spring. He spent sufficient time with us to answer our questions and explained things we did not know to ask about. We have owned the car for a few months and it was well worth the time to return to the dealership to learn more about the software and options.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Desirea is a pleasure to work with: she’s knowledgeable

Desirea is a pleasure to work with: she’s knowledgeable and not pushy. We also got fair pricing for the vehicle we purchased. Kudos!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

We were welcome and have never been pressured to buy

We were welcome and have never been pressured to buy since the first day we visited the SS dealer. Mr. Aviola showed professionalism during our two visits and telephone conversations. He was very detailed explaining all the features and differences from the different models and answered all our questions. During our second visit, we were ready to purchase the car. The gentleman who handled the financial matters was extremely professional, we felt hassle free, which is usually not tyiical because they want to sell all their packages; this time was different. After the purchase, Mr. Amit was awesome! He took his time to explain each single feature and customized my preference settings. It’s been 2.5 months since we bought the vehicle, and I enjoy it every single time. I highly recommend the Silver Spring BMW dealer, and it will be our dealer of preference.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Rosana, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

I had a positive experience purchasing a car here.

I had a positive experience purchasing a car here. I worked with Eric Lovo who was very professional, well informed, and made the process hassle free. He was also communicative over text and accommodating to my schedule which I appreciated, and it made the whole process much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Just bought third BMW from Silver Springs and Mr.

Just bought third BMW from Silver Springs and Mr. Scott Sohn. Easy process of buying a new car, no one works harder to get you the best deal. Pleasant, honest and good communication. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Just bought our third BMW from Scott Sohn and Silver

Just bought our third BMW from Scott Sohn and Silver Springs BMW. It was an easy and quick process. They don’t play games and are serious about satisfying what it is that you are looking for. No one works harder than Scott Sohn to earn and keep your business. Honest and good follow up communication. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

Happy with buying process here.

Happy with buying process here. Sales consultant, Edwin Melendez, was very easy to work with and made the transaction easy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

Had a genius class with Amit Thanki!

Had a genius class with Amit Thanki! He was awrsome -patient, knowledgeable and reviewed features of my car

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

Abiola and his team are nothing short of amazing!

Abiola and his team are nothing short of amazing!! He was quick, curious and personable while remaining professional. Excellence is in the details and it was on display! From the initial discussion to completion of the sale he kept in touch and I’m happy with this decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Exceptional Services from the Saleperson, used car mgr

Exceptional Services from the Saleperson, used car mgr and the finance personnel. This my third transaction with this dealership and Abiola within 13 months and every time was welcoming and I am Satisfied. Abiola made sure I was satisfying with my vehicles and price point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!