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BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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BMW of Silver Spring - Ron Askew

Working once again with Ron Askew, I recently acquired my 7th BMW from an awesome dealership - BMW of Silver Spring. Ron Askew is very knowledgeable. He listens attentively, and patiently responds to any question that you may have. Ron's professional approach to the procurement process, coupled with his warm personality, provided me with the very best car shopping experience ever. I will continue to come to BMW of Silver Spring for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

BMW of Silver Spring!

Working once again with Ron Askew, I recently acquired my 7th BMW from an awesome dealership - BMW of Silver Spring. Ron Askew is very knowledgeable. He listens attentively, and patiently responds to any question that you may have. Ron's professional approach to the procurement process, coupled with his warm personality, provided me with the very best car shopping experience ever. I will continue to come to BMW of Silver Spring for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had a great experience with Ron, he is honest,...

I had a great experience with Ron, he is honest, knowledgeable, friendly and efficient. No pressure! Ron (our Sales Consultant) made the buying process very easy. I’m so happy! I love my Car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chresse, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Hassle Free Car Buying

My Salesman was Lonnie very professional and honest straight shooter I would recommend him again! The Dealership space is very clean and comfortable! Selection of cars 🔥🔥🔥🔥🔥

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Jacques, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

CPO Sales

The salesman, David Davila, was great and we appreciated the time and effort into making the deal work. Iso made the transaction as painless as could be expected when financing a car. They are both an asset to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great experience-highly recommend

I contacted Joanna at the recommendation of a dear friend who had done business with this dealer and Joanna connected me with Eric in early March 2020, before the pandemic hit, just as I was starting my car shopping process. Eric was very helpful, knowledgable, professional, and not at all pushy. I put the brakes on car shopping when the pandemic hit, but returned to it around mid-June. Eric assured me that we could do more test drives and the cars would be sanitized ahead of time, so I visited for a second round of test drives. Shortly thereafter, I decided which car to buy. Eric presented me with his best price--with the pandemic incentives, he beat the low end of KBB fair market value pricing and all without the hassle of haggling. Eric and his colleague delivered the car to my home, where we signed all of the final paperwork. He made the car shopping process easy amidst the pandemic and it was basically a pleasure to do business with Eric and the folks at BMW. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laurah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Excellent Service

I recently leased a BMW 228i from BMW of Silver Spring. The client advisor Harold Shelby was very patient and took great effort in explaining the different features and financing options for the car. He was on constant touch with us and made sure we were comfortable at all times with regarding the purchase. His response time very fast in terms getting the necessary documents ready. I personally felt that BMW of Silver Spring provides good discounts and make sure that the customer is satisfied. I had a great experience with my purchase and I will definitely recommend you contact Harold Shelby for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rahul, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great Experience! 2020 M235i

I had an excellent experience at BMW of Silver Spring. I initiated an online inquiry and Ben responded very quickly with the list of available vehicles that met my requirements. From the online inquiry to the drive off the lot I couldn’t have asked for a better experience. Ben was personable, knowledgeable, & went out of his way to maximize my savings. 10/10 I’ll definitely be shopping here again. Also, thanks to Pedro in financing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

I recently leased a BMW 228i from BMW of Silver Spring. The client advisor Harold Shelby was very patient and took great effort in explaining the different features and financing options for the car. He was on constant touch with us and made sure we were comfortable at all times with regarding the purchase. His response time very fast in terms getting the necessary documents ready. I personally felt that BMW of Silver Spring provides good discounts and make sure that the customer is satisfied. I had a great experience with my purchase and I will definitely recommend you contact Harold Shelby for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience overall

Had a great experience buying a car here. Gen Awanohara was super helpful and got me some discounts I wasn't planning on that ended up saving me a good amount of money. Overall very pleased and would gladly buy from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Dashiell, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!