Reviews
I just wanted to share a really positive experience I had...
I just wanted to share a really positive experience I had with Kristina. I had some maintenence done on my 6 series. Kristina was a pleasure to work with. She was very knowledgeable, honest, and trustworthy. I will continue to service my car at this location because of her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We look forward to your next visit! Take care!
Great experience with Ron Askew, repeat buyer who had 3...
Great experience with Ron Askew, repeat buyer who had 3 cars to test drive in one morning. Whole experience, even during COVID was well managed, from receptionist to finance team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
New or used car purchase
Even though I didnt purchase from this dealership only because they didn't have what I was looking for i still received EXCELLENT SERVICE from Lonnie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Whit, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ben Peter BMW
Ben Peter was very helpful! You will not regret working with him, would recommend to friends and family, refreshing to meet people like that in auto sales. Thank you Ben!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
another great experience at BMW of Silver Springs
Scott Sohn was wonderful to work with throughout my purchase. This is the second car I purchased from Scott and the dealership. This is the best experience I have ever had buying a car. Thanks Scott!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevinbingle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Thank you
Leased a BMW here 3 years ago and knew the dealer Kan as a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worry free for me since then as Kan usually takes care everything for my car. Very positive experience and I wanna say, thank you, Kan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fangyuan, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had the easiest, most pleasant car buying experience at...
Had the easiest, most pleasant car buying experience at Silver Spring BMW. Salesman Gen Awanohara gave us a great deal with no pressure, no crazy up selling and great advice. Just a great deal in a great vehicle in what seemed like record time! Highly, Highly recommend going to see Gen Awanohara if you’re in the market for a BMW!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Leased a BMW here 3 years ago and knew the dealer Kan as...
Leased a BMW here 3 years ago and knew the dealer Kan as a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worry free for me since then as Kan usually takes care everything for my car. Very positive experience and I wanna say, thank you, Kan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fangyuan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Experience
Had the easiest, most pleasant car buying experience at Silver Spring BMW. Salesman Gen Awanohara gave us a great deal with no pressure, no crazy up selling and great advice. Just a great deal in a great vehicle in what seemed like record time! Highly, Highly recommend going to see Gen Awanohara if you’re in the market for a BMW!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!
I worked with Ron to test drive and select a new X5. Ron...
I worked with Ron to test drive and select a new X5. Ron and all the folks at BMW silver spring made it a breeze to find and select a car and gave me an extremely competitive price. I will definitely be back for my next purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.