Reviews
Awesome
I like speed, I like comfort, I like to drive the engine but not car. BMW has it all. Mr. Max Moyer delivered it all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
The sales associates are very helpful patient and...
The sales associates are very helpful patient and Willingness to work with you for your needs to find a vehicle that best works for you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
BMW Virgins
I appreciated Alejandro's patience with my husband and I as we navigated our difficult schedules to make an important decision on our first family vehicle. Alejandro was great about walking us through the details and he's still super accessible even days after the sale. I appreciated his friendliness and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
BMW Virgins
My husband and I were in talks about upgrading to an SUV for months. We thought we would stick with Acura since my family has been a loyal customer for decades but people like Alejandro and the team at BMW Silver Spring opened our eyes to new possibilities. Our process was fairly seamless and now we are happy BMW owners.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out. Take care.
My buying experience with Max was professional and flawless
This X5 was my first BMW and since the day Max made sure i brought it home, it has been as if i have been a BMW owner for years. Max simplifies the buying process and he absolutely makes sure you get all the options you are looking for. If you need a BMW be sure to ask for Max at this dealer and he will also link you with Julia the financial expert. Once you have these two working for you, count on it to be one of the happiest BMW owners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Hi Lonnie did a great job keeping in touch with me. He...
Hi Lonnie did a great job keeping in touch with me. He answered all my questions and was very knowledgeable. If I need a car in the future, I’ll be in touch Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!
The dealership is wonderful. Lonnie helped my older BMW...
The dealership is wonderful. Lonnie helped my older BMW work the right way. He was a great help to the problem my car was having. He fixed it in perfect condition, and he gave me great vehicle advice to keep my car in good condition. Thank you Lonnie and Thank you BMW of Briggs Chaney Silver Spring Maryland. I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent Service; Very impressive
Searching for the right vehicle can be a very daunting task. When making a significant purchase such as an automobile, customers deserve to be picky and get what they want. Nothing makes a potentially stressful the experience like an experienced and professional sales advisor. I was fortunate to have had Deidra Jackson of BMW of Silver Spring. She was very calm, professional, and knew her craft. Her friendliness, knowledge, and organization made the process pretty easy, and I wouldn't hesitate to seek her out again as well as refer to others. Gotta give props to Allen Kim as well; the computer system was acting up during the closing process, but he managed it well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Alejandro started with a friendly greeting which matters...
Alejandro started with a friendly greeting which matters to me. He displayed his knowledge of the vehicle rather than trying to convince me to buy so I felt comfortable with him as I already know the quality of BMW. He was efficient and made the experience enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daryl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!
Quality Service
Alejandro started with a friendly greeting which matters to me. He displayed his knowledge of the vehicle rather than trying to convince me to buy so I felt comfortable with him as I already know the quality of BMW. He was efficient and made the experience enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.
