Skip to main content

BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

Best of the Best

I can’t say how truly happy and excited I am that I went through Andy A. at BMW of Silver Spring, MD for my purchase. I’m not usually the one to write reviews, but I felt compelled to advise everyone that this is the guy you should seek. From beginning to the end, the transaction was smooth and clean-cut and that’s what I like. No hidden scams, no hidden agendas. Also, I purchased a Jeep Grand Cherokee off the BMW lot, and I received the same care and service as if I were purchasing a BMW. The atmosphere is warm and friendly, very clean, and knowledgeable staff. So, even if you’re not in the market for a BMW, check out their other used vehicles to ensure you’re getting top level service and worry-free pricing. Thanks again Andy for everything, greatly appreciate the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

Best BMW Sale Advisor Andy Alexis

You simply will not be disappointed with having Andy Alexis as your BMW sales advisor. He always a step a ahead of and thinking about your current and future needs. For this reason I simply keep returning to Silver Spring to purchase my vehicles. Great listener and will not sell a vehicle that does not suit you to make a sale. He simply does not fit the theme of a car salesperson. You want a person that has your best interest at heart and someone’s opinion on BMW’s you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrea, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again! Take care!

My Best Service Yet

I can’t say how truly happy and excited I am that I went through Andy A. at BMW of Silver Spring, MD for my purchase. I’m not usually the one to write reviews, but I felt compelled to advise everyone that this is the guy you should seek. From beginning to the end, the transaction was smooth and clean-cut and that’s what I like. No hidden scams, no hidden agendas. Also, I purchased a Jeep Grand Cherokee off the BMW lot, and I received the same care and service as if I were purchasing a BMW. The atmosphere is warm and friendly, very clean, and knowledgeable staff. So, even if you’re not in the market for a BMW, check out their other used vehicles to ensure you’re getting top level service and worry-free pricing. Thanks again Andy for everything, greatly appreciate the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Definitely Recommend Tae Yeon & Mike Bolgar!

Awesome experience, Tae is an excellent sales rep as this is the 2nd car I have purchased from him. Definitely recommend and will be back to see him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kai, thank you so much for your feedback! Tae and Mike will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!

Great Experience

I coordinated a vehicle sale and delivery with Joanna McCarthy, the Sales Manager at BMW of Silver Springs. What a pleasant experience. Very good communication, Friendly and professional experience. Thank-you Joanna and BMW of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Patient and pleasant Sales

My Salesman (Mr. Schubert), his manager. the finance specialist and the BMW genius (Sheriff) were so helpful. It was a pleasure doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

One of a Kind!

I’ve been car shopping for an entire year, from foreign luxury brands to your standard American car. I have never met a better sales associate than Alejandro at BMW of Silver Spring! He is honest, patient and a true gentleman. It’s rather difficult finding associates that respect the knowledge and confidence of a young woman buying a car. Never in my life have I been offered such outstanding hospitality. Alejandro is extremely personable and you will not regret working with him. No tricks, no gimmicks! His transparency makes you feel comfortable in making an informed decision about your needs. Thank you so much for time, it was great meeting and getting to work with you! All the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

One of a Kind!

I’ve been car shopping for an entire year, from foreign luxury brands to your standard American car. I have never met a better sales associate than Alejandro at BMW of Silver Spring! He is honest, patient and a true gentleman. It’s rather difficult finding associates that respect the knowledge and confidence of a young woman buying a car. Never in my life have I been offered such outstanding hospitality. Alejandro is extremely personable and you will not regret working with him. No tricks, no gimmicks! His transparency makes you feel comfortable in making an informed decision about your needs. Thank you so much for time, it was great meeting and getting to work with you! All the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Exceptional

I found a vehicle online and scheduled an appointment for a test drive. The assigned sales person, Andy Alexis, Sr was great! He was very helpful and knowledgeable on the vehicle I purchased. He ensured I walked out of the dealership with a vehicle that day. The other staff were very pleasant and helpful as well. I would recommend this dealership to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

Well Beyond My Expectations!

Searching for over 6 months, looking for the perfect vehicle, I finally found it here at BMW of Silver Springs. Everything was perfect! The price, mileage, car fax and to top it all off, the customer service! Although I live approximately 7 hours away, each encounter made me feel as though I was right there in the office. The delivery service recommended was also excellent. Overall, I am one satisfied customer and would definitely recommend this dealership to others. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad we could assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!