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BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Test Drive

Alejandro jumped in last minute to help with a test drive. Extremely knowledgeable and willing to help! Would definitely recommend Alejandro to family and friends - great customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Jeremy, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

Test drive

Lonnie did a great job explaining all the features and capabilities of the suv. Very impressive drive and looks. I definitely would consider buying a car from him.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Aanella, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Great experience - simple & professional

My sales rep Max was very professional and knowledgeable. I ended up going with the 640i GT, but he helped me eliminate the other models that I was considering and narrowed it down to the best model for me. I would recommend you ask for him if you want to take a test drive in any of their vehicles. I also was impressed by their new GM Matt Dolesh who welcomed me to the BMW family!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Jason, thank you for your support! Our team is always available should you require anything else. Safe travels!

The best BMW Dealer in DC area with high customer focus

We visited several BMW dealers in DC metro area and silver spring BMW is by far the best. We are extremely happy with our purchase and had a very pleasant experience working with Ron Askew. Ron is the best and JC Thomas is just as good. We went back to this dealer multiple times over the past 12 months and never felt like they were pushing to sell us a car but instead Ron worked very patiently with us to find a car that we liked for the price we want to pay. Hard to find that kind of service these days. Thank you BMW of Silver Spring. You guys rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please don't hesitate to reach out!

Excellent Experience with Lonnie

Lonnie Overby was the salesman I worked with and he was phenomenal. Lonnie was professional, easy to work with, accommodating and made the process as easy and quick as possible. I would highly recommend the BMW Silver Spring dealership and Lonnie's services to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

Great Customer Service

I have been in the market for a new vehicle and the service I have received from the sales department has been excellent. My salesman Lonnie has been patient and thorough in helping me pick the right vehicle for me. I would highly recommend this dealership.

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  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi, we are pleased to hear that Lonnie was able to provide great service to you. Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Excellent service!

I worked with Len to find the perfect car in my budget. When the color combo I wanted wasn't in stock, he and the manager went above and beyond to get me a better equipped model for the same price. I couldn't be happier with my new car and dealing with Len was great! They even took care of my remaining lease to get me in my BMW sooner. Thanks, Len!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

2020 BMW 430I

Scott Sohn was our salesman. He was excellent, and helped us in making a decision on our 2020 BMW 430I. We love the car.Scott was very professional, knowledgeable, and walked us through the process without pressuring us.

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  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Scott Sohn

Scott Sohn was our salesman. He was excellent, and helped us in making a decision on our 2020 BMW 430I. Scott was friendly, very professional, and walked us through the process very well. We love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

Make the New Car Buying Process Easy

Ms. Jackson helped me through leasing a brand new 2019 330 and went the extra mile when it came to ensuring that I was happy throughout the whole process. She was an expert on the subject at hand and had no problem explaining to me all of the features in the new generation BMW 3 series. I've also visited for warranty for my previous 2010 BMW 3 series and they had no problem giving me a loaner car for the duration. This is the only dealer in the area that has enough loaner cars for their clients if you ask me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!