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BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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BMW great sales woman.

BMW great sales woman. Sold me a car in 15 minutes and I look good in my BMW.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

Dave is working on selling me my fourth BWM over the past

Dave is working on selling me my fourth BWM over the past 20 years. I wouldn’t trust anyone else to put my family in a safe and reliable car. He cares, and it shows.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Courteous staff, knowledgeable agents, ease of payment

Courteous staff, knowledgeable agents, ease of payment and conclusion of sale. There is definitely a team approach in play, which made the transaction work smoothly. The previously owned vehicle I bought was delivered in brand new condition. Very impressive.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Edwin is warm and professional, providing excellent

Edwin is warm and professional, providing excellent service。The car-buying process was somewhat complicated, but Edwin consistently helped us solve problems.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Vera, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Edwin is really friendly and helpful!

Edwin is really friendly and helpful!!!! I hope he could be happy working here in BMW silver spring and I’ll definitely get my next bummer from him!!! It won’t be far away from now!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Safe travels!

Excellent people, helped me make this deal happen.

Excellent people, helped me make this deal happen. It was worth the 2 hour drive.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Antonio, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Great experience with the service manger Mr Ron P Very

Great experience with the service manger Mr Ron P Very professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service to my M8 Excellent mechanic service ,Mr IAM was very professional very knowledgeable and friendly I will definitely recommend my friend and family Thank you very much for your service Mr Ron.P I will give you 10 star rating

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  • Overall experience 5.0
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

It has been a joy to work with Karen Herbert for my

It has been a joy to work with Karen Herbert for my second BMW purchase. Over the last 12 years I have leased two 3 series BMWs and purchased 1, and now have purchased a 2024 X1 - all with Karen. I love working with her because she is intuitive and identifies exactly what I want immediately and works diligently to ensure I get the best deal. She also took the time to explain features, and make sure I understood how to activate and use them to get the full use and value out of my purchase. I can only say you can't go wrong working with Karen and I plan to buy all my cars from her for as long as I can and refer all my friends and family. Thank you so much for always making this a stress free experience!

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  • Overall experience 5.0
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

Fast and quality.

Fast and quality. I like Desirea because I feel comfortable when I talk to her. She is able to answer all my questions and give me what I need. That's why I got the second BMW with her.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

We recently purchased a car from the Silver Spring BMW

We recently purchased a car from the Silver Spring BMW dealership and had the pleasure of being assisted by Mr. Ronald Askew. Throughout the process, Ron was truly exceptional with his delivery of service. He was attentive to all our needs, answering every question with patience and expertise, making the entire process smooth. We highly recommend Ron if you're looking to make your car buying experience a great one!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!