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BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Bought a vehicle from Kyle.

Bought a vehicle from Kyle. Great communication, no xx, straight shooter. I’d buy another from him too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

Julian was very amazing to work with.

Julian was very amazing to work with. Great customer service and relatable. He is definitely invited to all the cookouts. I appreciate everything you have done and how awesome you made the experience during and after. I will definitely come back for my next car if Julian is there.

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  • Overall experience 4.0
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

No nonsense deal - addressed my concerns with the car and

No nonsense deal - addressed my concerns with the car and I am happy with the BMW convertible.

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  • Overall experience 5.0
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!

Dawit was an amazing.

Dawit was an amazing. He made the purchase seamless for me. An all around nice person and easy to work with! Knowledgeable

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  • Overall experience 5.0
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Dealer response

Hi Jen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Chin was great!

Chin was great!He was very knowledgeable courteous, and funny. I had a great experience buying my car with him.

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  • Overall experience 4.0
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Dealer response

Hi Tee, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Eric was tremendously helpful in our car search.

Eric was tremendously helpful in our car search. Very patient, professional, friendly & knowledgeable. Will definitely be back to BMW Silver Spring with Eric when Hubby is due for his upgrade! & can’t wait.

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  • Overall experience 5.0
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Easy to work with.

Easy to work with. Customer and Quality focused. If you are not driving a BMW, you are not driving a car!

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  • Overall experience 5.0
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Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent experience working with Julian.

Excellent experience working with Julian. Straightforward and efficient. Didn't even need to deal with sales manager. Would return for next BMW purchase.

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  • Overall experience 5.0
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Dealer response

Hi Edwin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I have been car shopping for 11 months and spoken with

I have been car shopping for 11 months and spoken with numerous sales people during that time. Dawit Hagos is among the few who earned my trust and confidence. Dawit's deep knowledge of the vehicle, competitor vehicles, and BMW overall, signaled someone who takes his job seriously and takes pride in candidly counseling his customers.

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  • Overall experience 5.0
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

I am working with Christian to purchase a used X5 and so

I am working with Christian to purchase a used X5 and so far he has been great. I have not yes completed a deal, so your asking for a review is a bit early. So far he has been great.

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  • Overall experience 5.0
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!