Reviews
Bought a vehicle from Kyle.
Bought a vehicle from Kyle. Great communication, no xx, straight shooter. I’d buy another from him too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Julian was very amazing to work with.
Julian was very amazing to work with. Great customer service and relatable. He is definitely invited to all the cookouts. I appreciate everything you have done and how awesome you made the experience during and after. I will definitely come back for my next car if Julian is there.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
No nonsense deal - addressed my concerns with the car and
No nonsense deal - addressed my concerns with the car and I am happy with the BMW convertible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!
Dawit was an amazing.
Dawit was an amazing. He made the purchase seamless for me. An all around nice person and easy to work with! Knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Chin was great!
Chin was great!He was very knowledgeable courteous, and funny. I had a great experience buying my car with him.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Tee, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Eric was tremendously helpful in our car search.
Eric was tremendously helpful in our car search. Very patient, professional, friendly & knowledgeable. Will definitely be back to BMW Silver Spring with Eric when Hubby is due for his upgrade! & can’t wait.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Easy to work with.
Easy to work with. Customer and Quality focused. If you are not driving a BMW, you are not driving a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent experience working with Julian.
Excellent experience working with Julian. Straightforward and efficient. Didn't even need to deal with sales manager. Would return for next BMW purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Edwin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I have been car shopping for 11 months and spoken with
I have been car shopping for 11 months and spoken with numerous sales people during that time. Dawit Hagos is among the few who earned my trust and confidence. Dawit's deep knowledge of the vehicle, competitor vehicles, and BMW overall, signaled someone who takes his job seriously and takes pride in candidly counseling his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Safe travels!
I am working with Christian to purchase a used X5 and so
I am working with Christian to purchase a used X5 and so far he has been great. I have not yes completed a deal, so your asking for a review is a bit early. So far he has been great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
