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BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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I had a great experience working with Ron Askew on the

I had a great experience working with Ron Askew on the purchase of my 2024 X3, thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gabrielle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

This is my second BMW purchase in nine years, both from

This is my second BMW purchase in nine years, both from BMW of Silver Spring. While it is not the closest dealership to my house, it offers the best service in the area. It goes the extra mile to please the customer; its salespeople are first-rate; and its financing is competitive. Desirea Jackson is a joy to work with. She is professional, affable, efficient and effective.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

Desirea was amazing and made the whole process of buying

Desirea was amazing and made the whole process of buying my first car so easy and enjoyable!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

It was a pleasure working with Eric Lovo.

It was a pleasure working with Eric Lovo. I have purchased from this dealership multiple times before, and the experience is always great. Everything from communication, to getting the car I was looking at prepped was prompt and professional. They even gave me an excellent trade in matching my other quotes. Shout out to Pedro Delgado as well, who remembered me from my previous purchases. Paperwork was handled great and everything was explained clearly. No pressure at all, I would highly recommend working with this dealership and these two.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

Have leased several 5 Series from Silver Spring BMW and

Have leased several 5 Series from Silver Spring BMW and just bought mine off the lease!! . Great dealership! Desirea Jackson is the best! Always on top of the transaction. Responsive, pleasant and fun to work with. Best deals and best service of all the local dealerships I have dealt with over the years. Always seamless!!!! I’ll keep coming back to This dealership and Desire Jackson for service and for new cars!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Comfortable environment Found additional rebates that

Comfortable environment Found additional rebates that reduced overall costs. Great service department Large inventory Informative financial management

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

My second car buying experience with Desirea and BMW

My second car buying experience with Desirea and BMW Silver Spring. I appreciate the no hassle way they do business. It's always a pleasant experience with Desirea

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Excellent communication and customer service!

Excellent communication and customer service! A pleasure to deal with Will Brown in converting my lease to ownership.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

I had an excellent experience purchasing a BMW x6 online

I had an excellent experience purchasing a BMW x6 online with Scott as my sales rep. He swiftly secured the hot-to-find car, guided me through the process, and promptly addressed all my queries, providing peace of mind throughout the online purchase. William, the finance manager, was meticulous in explaining the contract, ensuring my comfort with the deal. His quick responsiveness and friendly approach, along with valuable service package recommendations, made the online transaction seamless. Kudos to the dynamic team of Scott and William at BMW of Silver Springs! Thank you so much

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

It was a pleasure working with Scott on the purchase of

It was a pleasure working with Scott on the purchase of our used Acura. Scott and the rest of the team at BMW of Silver Springs made the buying process easy ... and I got a great price on a great car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

John, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!