Reviews
Brittany was amazing.
Brittany was amazing. She’s very professional and she will get the job done!!! I was literally was in and out. She’s the best!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Valencia, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.
I have had the opportunity to work with Gen on several
I have had the opportunity to work with Gen on several occasions and he has always been very courteous. I was able to get answers to my questions and resolve for my problem in a professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Dealership was wonderful to work with - very
Dealership was wonderful to work with - very accommodating, helpful, and communicated every step of the way. Desirea specifically was a blessing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
430Xdrive
Harold Shelby at BMW of Silver Spring was fabulous! We own & have owned many BMW’s and Harold was the most knowledgeable Salesperson we have had. He explained every detail in my 430 so I felt comfortable with the new technology. I would recommend him in a heart beat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Meryl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Outstanding experience working with Gen Awanohara and
Outstanding experience working with Gen Awanohara and Eric Lovo for my lease return and purchase. Gen was great in explaining the financing options and getting the best possible terms. My second time with Eric as client advisor, and he is knowledgeable, professional, and helpful. Both were patient and both worked hard to make the deal come together.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wonderful experience.
Wonderful experience. Desirea is very friendly and helpful. Aaron was great in finance. Joanna the manager was very friendly also. Over great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great customer service, ask for Rachel and she’ll take
Great customer service, ask for Rachel and she’ll take care of all your maintenance needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
Brittany is an excellent advisor at BMW of Silver
Brittany Barrett is highly professional, knowledgeable, responsive, and helpful. She went above and beyond to ensure the best customer experience. I would highly recommend Brittany, and greatly appreciate her level of detail throughout my car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Brittany Barrett is an excellent advisor at BMW of Silver
Brittany Barrett is an excellent advisor at BMW of Silver Spring! She is highly professional, knowledgeable, responsive, and helpful. She went above and beyond to ensure the best customer experience. I would highly recommend Brittany, and greatly appreciate her level of detail throughout my car buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
I had an amazing experience and great service.
I had an amazing experience and great service. Grant King was my rep and made the entire experience better and easier for me. I wish I had a Grant everywhere I went.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jamil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!