Reviews
Karen responded to my inquiry immediately and was very
Karen responded to my inquiry immediately and was very patient walking me thru the purchase process. She made me feel at ease as buying a car generates high anxiety. She assured me that she would not leave me after the purchase but would be available for any additional questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Nate was a great help with purchasing my car.
Nate was a great help with purchasing my car. He provided helpful answers to all of my questions and kept me updated throughout the car buying and manufacturing process. Would definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Brittany was wonderful to work with.
Brittany was wonderful to work with. She spent so much time with me explaining all the details of the X5 hybrid and answered every question I had. She honestly cared about my buying experience and wanted it to be exciting and pleasant. That is more than I’ve ever encountered in any other dealership. Going to Annapolis would have been much more convenient, but I chose BMW of Silver Spring because of Brittany’s professionalism. In general, regarding the dealership, my X5 needed to be built and it was done in a timely manner. When I picked it up, the procedure was easy and wasn’t frustrating at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Second Time Around
Buying a car from David D. Is the easiest most pleasant experience. There are no sleezy sales tactics just straight forward honesty with a large helping of patience. This is my second purchase from David and my second X3. If you are looking for someone you can trust, that will give you all the information you will need to make a solid educated decision ask for him when you visit their showroom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Steve and Gen made this process seamless.
Steve and Gen made this process seamless. From setting up the test drive to reviewing the documents remotely, they made everything easy. The day I picked up the car, I was in and out within an hour with a vehicle that I was thrilled about. Great team to work with, I no doubt would come back to them to purchase another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very proactive and professional BMW salesman!
Very proactive and professional BMW salesman! Always follows up and he is a man of his word
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Nate is a Rockstar
I worked with Nate to buy a BMW i8. He was very professional and proactive in all his communication and conduct! I definitely will love to work with him again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Kyle helped us since day 1 to find us the best possible
Kyle helped us since day 1 to find us the best possible deal, delight us with add-ons. He was very responsive and accommodative of our schedule and extremely pleasant to converse, deeply knowledgeable about the features and services. Gen was extremely professional, personable and treated us well. He understood our requirements correctly and suggested relevant maintenance and care packages which made great sense.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Don't hesitate -- Go to BMW Silver Spring!
I just bought my third BMX X3 from BMW Silver Spring and it is always a great experience. David is the best - definitely go to him. He will ensure you are beyond pleased with your purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tyler, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Good guy
Harold Shelby Was very helpful. My wife and I was very pleased with his experience Thank you sir for your hard work and patience with us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Quinn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
