Reviews
Mr. Lonnie is awesome
Mr. Lonnie is a true professional. He made my car buying experience simple and quick. Highly recommend you see him now if you’re looking to purchase a new vehicle!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
I came to this dealership to merely test drive the bmw
I came to this dealership to merely test drive the bmw x4, but left with a brand new car! Ron was great and helped walk through the different features and functions of the vehicle. He also made sure the car was properly cleaned and set up before I drove off the lot! I appreciated all of Ron’s efforts. I am now driving my dream car and so happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Experience!
The entire process was amazing and seamless. Nate V was extremely professional and a tremendous advisor. He helped me get the car of my dreams X4 M40i. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patrick, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
The entire process was amazing and seamless.
The entire process was amazing and seamless. Nate V was extremely professional and a tremendous advisor. He helped me get the car of my dreams X4 M40i. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Desirea was professional,knowledgeable,available and easy
Desirea was professional,knowledgeable,available and easy to work with. Buying a car is a stressful process but made easier by Desirea and the staff at BMW of Silver Spring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I truly appreciate all that Ron has done to ensure my
I truly appreciate all that Ron has done to ensure my satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my back for the past month (after purchase) and it has not gone unnoticed. He could have easily washed his hands of me once I signed on the dotted line however that is not his character. He has high ethical standards and wishes to do what is right. Ron made good on every promise, and had outstanding follow up and follow through. He is the consummate professional. I HIGHLY recommend Ron. Arun has also been a pleasure to work with. His professionalism and warm demeanor made all the difference whilst working through issues. Overall, the customer service that I received was top notch! Thank you Ron and team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!
Excellent service
I needed my car to be serviced as the low brake fluid light was on. I called BMW customer service and Mr. Grant King gave me an appointment right away to come in for servicing. He took all my concerns and shared it with the mechanics. I was very pleased with his professionalism. Also I received my car ready for the road again the same day. Thanks BMW and Grant!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nickie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brittany is clearly the best salesperson ever.
Brittany is clearly the best salesperson ever. She is a consummate professional who really knows her job and goes the extra mile to help customers. Will buy from her again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I recently took delivery of the i4 M50 and Eric Lovo
I recently took delivery of the i4 M50 and Eric Lovo provided excellent assistance throughout the purchasing process. Started working with Eric sometime mid-year (2022), from the initial test-drive, ordering process, and delivery, he demonstrated exceptional knowledge on this newer model. Through out the process I had many communications (email/phone) with Eric and his responses were immediate and clear. I praised Eric’s professionalism, attentiveness and trustworthiness. He went above and beyond to make my purchasing experience painless as possible. Five stars to Eric and BMW of Silver Spring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Eric was amazing!
Eric was amazing! This was my first vehicle purchase in over 12 years so I was a little nervous. However, Eric was highly knowledgeable and answered all my questions. I didn't feel overly pressured to make a sale. He gave me time to think through my decision. Even after the purchase, he assisted me in getting batteries for my key fob and arranged to put the plates on. He has great customer service skills and I would highly recommend Eric to anyone looking to make a purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
