Reviews
good experience
good staff, good service, finance staff worked with us when there was a glitch in loan application, and he was willing to be flexible as we worked out issues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Brittany was amazing to work with!
Brittany was amazing to work with! She is so professional, knowledgable and really cares about her clients. She was so easy to work with and was very patient with all of my questions. Thank you Brittany!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Went the extra mile, Desirea was helpful and straight
Went the extra mile, Desirea was helpful and straight forward. Service was also helpful and understanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alex, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Roberto was a pleasure to work with- great customer
Roberto was a pleasure to work with- great customer service, answered all our questions and followed up with us to ensure we were happy with our new car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
BmwX7 Nate Vitek is the Best!!
Nate Vitek was extremely helpful and knowledgeable about the 2023 BMW X7 he sold us. He took the time to teach us about the X7 answered all our questions and even came in early to get us back to NY asap.. Thank You Nate Vitek!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amad, thank you for your kind review; we are happy to pass along your comments to Nate here at BMW of Silver Spring! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Excellent experience with Nate
I bought my 440i sight unseen, which I found nerve racking. However, Nate handled this process efficiently and quickly. The car was perfect when I got it delivered. I would highly recommend Nate!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nate was excellent to work with.
Nate was excellent to work with. He did what he said he would do, and delivered my 440i site unseen with no problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
She is very knowledgeable and professional.
She is very knowledgeable and professional. I had very good memory of buying X6 and strongly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
No pressure experience.
No pressure experience. Desirea was very helpful and easy to work with. Padro from the finance department was also very professional and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Excellent experience, Brittany was professional and
Excellent experience, Brittany was professional and knowledgeable and always available if i had any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!