Reviews
Brittany was extremely helpful and provided great
Brittany was extremely helpful and provided great customer service in person and through email. She made the buying process easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Always happy with the inventory and personnel.
Always happy with the inventory and personnel. Sales and service pros are friendly, knowledgeable and welcoming. Chase in Service is a rare and complete service provider. He knows his customer and the product line. He is the best at casual, professionalism in service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!
Bought my 5th car from here, always receive excellent
Bought my 5th car from here, always receive excellent service from Joanna, David, and Gen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very professional!
Very professional! Nice guy. Explain and walk through all the features. Would definitely recommend him .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
Desirea was spectacular!
Desirea was spectacular! She is exceptional at her job. She covered every detail. She went above & beyond to give me everything I was looking for. She even covered things to give me a better savings and look out for me. I would recommend her to anyone. It's my 3rd BMW & I will always go back to her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!
Great experience
Nate Vitek was great straight to the point helped us find a car and mitigated any hurtles we encountered during the paperwork process. I hate buying cars and this was a pleasant experience. I love my car its the first BMW I have ever owned
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Candace, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Great Team.
The whole team did a fantastic job. Very smooth process and had very little wait time. Nate was a great sales representative. Nate thoroughly showed me everything about the car. This being my first luxury vehicle all of the gadgets and nuances can be intimidating. Nate made sure I was comfortable with everything before I left. Great Job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
OVER THE PAST 17 YEARS AS AN EMPLOYEE I HAVE PURCHASED 4
OVER THE PAST 17 YEARS AS AN EMPLOYEE I HAVE PURCHASED 4 BMW'S FROM THIS DEALERSHIP VERY SATISFIED. THANKS TO EVERYONE
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
I am big on customer service and I will say, what I got
I am big on customer service and I will say, what I got at Silver Spring BMW, customer service was amazing I give those guys 10 out of 10 keep up the amazing job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ron, an awesome salesman works magic !
Ron, an awesome salesman works magic ! Thank you again for getting me the perfect car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.