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People don’t buy from this place! I bought a BMW with them over a year ago and they told me that the car has never been wrecked and gave me a car fax from... another car but I had an accident a month ago and the collision people told me that the car was wrecked before so I’m suing them for selling crap...
This place has most definitely had a complete turn around since the last time I used them! Everyone was wonderful and they gave me the best deal that I... could find. I cannot recommend them enough. A good used car dealership is definitely a hard thing to come by so when you find one you just have to tell everyone!
Not even one star. I speak by my own experience, I can tell that the customer service is poor and the things they promise to their clients is just a lie.... I purchased an SUV from them when they were Drive with Pride, I can not say a bad word about Matt, the sales guy, although he forgot to add my referral to my profile and my brother (who referred me with them) never received his referral check. I make the big mistake to refer my other brother, him and my sister in law purchased a car, now with the new company, World Auto Direct, they both informed the sales guy, Gus, that they were referred by me, when I called the place to inquire about the referrals, well: the one from Drive with Pride can not longer be paid due to the fact that the place closed and they have new name and all that, so forget about that referral, the one with the new company, Angie (by the way, she care little about helping customers) she just explained me that I'm not getting the referral either because when my brother and my sister didn't mentioned as soon as you walked into the place (even tho they filled out the form with my name as a referral, and even tho, I, personally signed the referral form) she said because they didn't walked in stating they come from referral I'm not getting any referral check. Is not about the money, is about the honesty in my word, the principle, the honesty as a person, to not jeopardize one good client because $200 referral money, my family and I, we have bough 4 vehicles in total from this place, that right there should tell you that we are good customers, but trust me when I say that I will do everything that is in my power to never refer nobody to them, I will mention the horrible experience I went with them, no because I want to be an ugly person, is because I don't want noone to ever experience what happened to me. Is disappointing, is outrageous, is sad and it hurts, because I truly thought they care more about what they promise to the clients, but I was proved wrong.
After submitting an online request for information, I wasn’t contacted by anyone. I called the dealership and was able to get information from a salesman... named Max. He was helpful, but when it came to getting actual information about the vehicle I was told their Finance Department would contact me. I called a few times and sent multiple emails for follow up without response. I had planned to drive 12 hours to pick up this vehicle, but due to their lack of communication, they lost an easy sale. I wouldn’t recommend using this dealership if this is their standard service.
Worst experience ever, the sales person didn't even know what vehicle I was coming to see. Tried to sell me several crappy compact and sub compact high... mileage junk with CVT transmissions( I hate 1 speed transmissions with a passion). The visit was a total waste of my time.
I'm not one to make a review, but due to Matt's help tonight this is an exception! If y'all need a vehicle, ask for Matt. Sent him my information before... heading off to work this morning, called me up around lunch getting me precisely what I asked, and look at me now!!! Quick, painless, exactly how buying a car should be like!
I have had one of the best experiences here. I have been to 4 different dealerships in less than 3 months and I had given up until World Auto Direct. I... walked in and was treated like a person with an agenda instead of a person with money. Nick. Mike. Brooks and LA really worked with me on getting me in a car. This dealership turned my world around just in the nick of time. I tell everyone where I got my car from and how much I pay. They work with you in anyway possible just to make sure you walk out with a car and a smile. I love these guys!
i bought my Mercedes Benz from them awhile back, they serviced my Air-Suspension & fixed it from leaning to one side 6 months later at a Fantastic Price!!!... THANKS MAX! THEN I purchased a Warranty on small monthly payments to protect me from the future costs of Mercedes Benz repairs when they will be needed. THANKS NICK! THESE GUYS ACTUALLY CARE & I AM ONLY GOING BY THEIR ACTIONS! 110% COMPLETELY SATISFIED CUSTOMER HERE FOLKS!
I have to admit I was a bit skeptical going in because I've heard things about them . But after coming in and having Erick Lopez help me out. I have to... say this completely changed the way I see it. If anybody is looking for a car Erick is the man to call! thank you so much
Would never buy from these people sy one price and change to a higher price people beware don't buy from them go to a better place manager don't keep there... word and owner