Reviews
Pacifica girl
I have had a ton of minivans and love them. I have bringing my vans here for service for the past year and enjoy the waiting room
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and we truly appreciate your business. We look forward to seeing you again in the future!
Connie
Best dealership overall by far!! I will always send everyone I know to go see the people at BIG Chrysler Dodge Jeep Ram! Hopefully I will be seeing you soon for my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! It's always our pleasure to serve you, and we look forward to seeing you again.
Pacifica
I have had a ton of minivans and love them. the Pacifica so far is by far my favorite. The sales guys always remember me when I go in
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review and rating! It is great to know that you enjoy your visits with us and that our staff is always friendly! We truly value you as a customer and hope to see you again soon!
Great staff
Everyone at the dealership is helpful and courteous. From sales to service, parts and the office staff, everyone is very helpful and they always go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a 5-star rating and great review! We are glad to know that our entire staff is helpful, courteous, and goes above and beyond. We hope that you will come back and see us soon!
Car started shaking, engine light came on
My car started shaking while driving, couldn't go over 20 mph, engine light came on. They were able to get it in right away!!
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We were happy to help! Thank you for stopping by and please come again.
Dennis Roak, Sr. was very helpful
Was looking for the right vehicle and as I drove through Michigan City's Chrysler Dealership, I spotted the car I wanted, 2016 Fiat 500X. Dennis Roak helped me achieve the payment I was hoping to arrive at.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Debbie, Thank you for taking the time to share your wonderful shopping experience with Dennis. We're so glad he took wonderful care of you. Congratulations on your Fiat! If there's anything else we can do for you, please do not hesitate to let us know.
Big business
I had to go back a couple times to work on a deal but they ultimately got me to the payment I wanted for the exact vehicle I wanted!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! It was a pleasure serving you. Congrats on your new vehicle!
Very accommodating
Had a recall on my Ram and I told to stop in anytime. I called to double check they could handle it on a Saturday. Jamie told me not a problem. Then two days before I received another recall and called him and again he said not problem. I am very happy the could accommodate me with both recalls. Very pleased with the service visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share and thank you for choosing us for your service needs! We're always happy to help.
Service Experience
Everyone is friendly and professional. It was easy to make the appointment for the recall service and when I arrived they told me what to expect time wise for the repair. They were done early! The waiting area is awesome! Clean and very nice. Makes the time go fast to watch tv or read. The widow to the service area is nice. You can see if your vehicle is being worked on. I've recommended this dealership to several friends..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the recommendation! It's great to know that you enjoy your service experiences with us. We're always happy to help you and take care of your vehicle. We truly appreciate your business, and we look forward to your next visit.
Routine service
Had to have the battery replace on my journey. Process was easy and simple. Pulled in was greated immediately. They ran a check showed me the results and fixed it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that our service team has earned five-stars from you! It's great to know that you are satisfied with your experience. We're always happy to help you with any of your vehicle needs.