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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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No problems

Over all Gray spirits got my car in soon as possible and installed A factory remote start in my car and they got it done in a Decent Timeframe And did a good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, thank you for the positive review! Our team was happy to help you and take care of your vehicle. Please reach out to us if you need anything else.

Awesome!!

Bill was the first person to step up and help me! He helped me pick out exactly what I wanted and needed and didnt have to settle for less! Great painless experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad that Bill made a memorable impression on you. Our team was happy to help you and ensure that you were satisfied with your purchase. We look forward to serving you again in the future.

Easy and caring.

Stephen was extremely helpful, he made sure that I was 100% happy with what I was buying. Stephen and the whole sale te makes sure to give you the best car buying experience, would totally recommend for buying a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! Stephen and our sales team were happy to assist you during every step of the process. We look forward to serving you again in the future.

Maintenance visit

Jamie and Blake did an excellent job! In for oil change and a recall, easy to make appointment , and wait time was not bad. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Jamie and Blake provided you with great service. We value your business and look forward to working with you again!

Great experience

Dennis and everyone helped me with everything I wanted for my first new car! From the type of car I wanted to the payment I wanted! They are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to thank Dennis for helping you get your first car. Let us know if there is anything else we can help you with. We look forward to your next visit!

Very friendly

Easy to work with,answered all questions very professionally, I felt very much at ease with no pressure. I would definitely recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will always be here to provide knowledgeable and professional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

excellent

found them to be very helpful , personable . I would come back again . They answered any questions I had . Their resources are out standing . It was A pleasure doing business with them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

Top rated sales and service

Bought my 2018 Journey in July, the sales staff was very helpful and trustworthy. The service staff is friendly and knowledgeable about their product. Everyone is friendly and always smiling. I would recommend Michigan City Chrysler for all your car buying and servicing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! It's great to know that you are impressed by the service that you received from our sales and service teams. We're happy to assist with any of your vehicle needs. We hope you enjoy your 2018 Journey.

Dodge charger

Bought a charger , love it , had a great experience , already spread the word to my friends and family . Looking forward to future business .. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! We are happy to learn that your experience with us was great. We value your business and look forward to working with you again!

Great service

Love this dealership! The staff were very helpful in getting me exactly what I wanted. I would recommend this dealership to anyone looking for a new or used car or needing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, Thank you so much for the great review! We are so happy to hear our team helped you get exactly what you wanted. It was a pleasure working with you. We hope to see you soon.