Reviews
Great sales staff
Great knowledgeable sales staff. Salesman recommended a test drive. So glad, I thought I really wanted a Jeep Renegade. Was too small for what we needed. We ended up getting a Cherokee. Brought the vehicle home to make sure it would fit in our garage space.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danalls, Thank you for sharing your shopping experience. We love seeing your outstanding feedback for our team and wish you congratulations on your Cherokee! If there is anything else we can do for you, please let us know. We are always happy to help.
Fair price...great service
Great atmosphere and friendly sales people...wasnt pressured or hassled to buy anything that I wasnt comfortable with...I got a good price on a used car...will definitely be bk for future purchases
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to share with us! We look forward to seeing you again!
#1 Dealer
BIG Incredible sales and service departments! Scott was so responsive and easy and trustworthy to work with. Might have to upgrade the wife’s car too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We truly appreciate your business and hope to serve you again in the future.
Great job By Scott and his staff!!!
Scott and Johnny made us feel welcome and comfortable.. No pressure from them Scott Clausing went above and beyond to put us in our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We'll be sure to thank Scott and Johnny for making you feel welcome and comfortable during your visit with us. We wish you the best!
Customer Service
If you are looking for that perfect vehicle, take the time to visit Johnny Kwiatkowski! His experience, diligence, and understanding are second to none! You will leave with not only the vehicle of your dreams, but a smile and satisfaction of knowing you got a great deal with the help of Johnny Kwiatkowski!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with Johnny! We appreciate it!
Good experience
Everyone I dealt with was responsive, knowledgeable and attentive. I came in to buy a used car and ended up leasing a new Grand Cherokee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Congratulations on your new Grand Cherokee! Thank you so much for sharing your feedback about working with our team. If there is anything else we can assist you with, please let us know. We are always happy to help, and we will be looking forward to any future visits.
Helpful, caring, & patient
Great enviroment. Felt at home and loved the car I left with. Joey was very helpful & made sure he got me something. Excellent service and friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We will be sure to thank Joey for providing you with excellent service. Congrats on your new car and we look forward to working with you again!
Great BIG experience!
This was such an easy process for us from start to finish! Josh and his team listened to exactly what my family wanted, from outside to interior!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We will be sure to thank Joey and the rest of the team for providing you and your family with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!
Attentive Staff, Excellent Service
Nothing bad to say. Red carpet service from the minute I walked in the door. Everyone was knowledgeable polite and kind. A pleasure to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We are happy to know that you enjoyed knowledgeable and polite service from our team. Let us know if there is anything else we can help you with. We look forward to your next visit!
Best Buying Experience!
Would recommend BIG Michigan City to anyone looking now! Everyone was more than willing to help me and took away any doubts that I had!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback! It is great to know that you had a good experience with us and we appreciate you recommending us! We are glad that our staff was helpful and attentive and we hope to see you again soon!