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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Aweome experience

Yhis was by far the best experience I've ever had purchasing a vehicle! You can't go wrong here. Our salesman Joey was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We're glad to hear that Joey ensured you an excellent experience. Let us know if there is anything we can do to assist you in the future!

Sales Experience

Always treated exceptionally well. Goes out of his way to get me the best deal, every time. No place else I'll shop for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and loyalty! We're happy to have you as a customer. Let us know if we can do anything else for you in the future!

Top notch dealership

If you are in the market for a new car, go ahead and make BIG the first place you go. They really are your one stop shop, so save yourself the time and aggravation of dealing with the other guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Macey, thank you for the five-star review! We're so glad that our team has earned your recommendation. We're always happy to help you with any of your vehicle needs.

Best experience

Great place to buy and service your car needs The team at Big very professional and would recommend my friends and family to go there .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for leaving us a great review! We appreciate your business and recommendation. We look forward to seeing you again in the future!

BIG Chrysler Jeep Dodge Ram review

Was greeted right away with a friendly hello. Was very considerate on asking what my specific needs and wants were. Showed me a variety of different selections to satisfy my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is definitely our greatest priority. We appreciate your wonderful feedback and would like to wish you congratulations! Please let us know if we can do anything else for you. We are always happy to be of assistance.

Friendly and Honest

They treated nice and with respect. Showed me what I was interested in and what options I had. I would recommend my friends and family to buy a car from Johnny and Big.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We will always provide you with professional and respectful service. Let us know if there is anything else we can help you with. We look forward to your next visit!

2019 Grand Caravan

Steve and all of the staff at MC Chrysler/Jeep/Dodge were very helpful and did a great job in giving us a good deal on our new van. I was impressed with Steve's follow-up phone call a few days after our purchase to make sure everything was going well. We brought the van in for the environmental protection package and Steve was there when we picked up our vehicle and was very helpful in going over things with us and encouraged us to call if we had any problems, questions, or concerns. I was very impressed with the continued contact from the dealership even after they made the sale. Great job to Steve and MC CJD! It was a pleasure to buy a van from you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that Steve and the rest of the staff were helpful and helped get you a good deal. We are also glad that Steve, Dan, and Charlie provided you with outstanding customer service during your visit. We value you as a customer and we hope that you enjoy your van!

Excellent service!

Everyone here was so nice!! Didn’t feel hounded or pressured...just there to help. Just started looking and not ready to buy just yet but will definitely be back here soon when ready!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you!

Bought a new car!

Today I went in just to look at a few cars, but that all changed when I met Dennis Sr! He was amazing! Answered any question I had and was easy to talk to. He made such a scary situation seem so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mariah, It was our pleasure to guide you through the car-buying process and we will be sure to thank Dennis Sr. for providing you with such excellent service. If you have any questions about your new vehicle, please give us a call.

easy purchase

Got a nice vehicle without hassle. No pressure. Didnt waste alot of time haggling. Would recommend anyone go see them. Nice new building and service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad that you enjoyed your experience with our team. We're always happy to help you, and we look forward to your next visit.