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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Sales

Sales treated me like no other dealership has. They took the time and found me the exact car I needed. They didn’t hestitate with all the questions I had to ask. They quickly got me in and out. I was taking home a brand new car that night with the help of BIG Chrysler. Feels so good when you have customer service like them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Gavin, thank you for sharing your five-star experience with us. It's great to know that you were impressed with the customer service that you received. It was our pleasure to serve you.

Amazing!

Had a great experience all around! Everyone there was very friendly and welcoming. It was a simple process and I am extremely happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review and recommendation! We're so glad that you enjoyed working with us. It's great to know that you are happy with your purchase. We hope to serve you again in the future.

Awesome customer service

They make car buying easy. Great staff and very nice new facility. There was no pressure worked with me and my situation i would buy there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Scott, We appreciate your kind words and your recommendation! Thank you for the opportunity to show you how car buying should be and we look forward to working with you again.

Scott Clausing

Very friendly service. Scott goes above and beyond to make sure you are satisfied. I’d highly recommend Big for any auto needs wether it’s service or a great deal on a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We will be sure to let Scott know how much you appreciated the service we are known for. Congratulations on your new car!

Simply WOW

What great service. I’ve never had a car buying experience quite like this. Never felt rushed or haggled. It was a breath of fresh air.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dan, We are happy to have exceeded your expectations and you experienced what car buying should be. Thank you for your excellent feedback and we hope to work with you in the future!

Excellent!

Best sales team I ever had the pleasure to deal with! Very knowledgeable and helpful with figuring out financing that works for me. Definitely will use them for next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Steph, We look forward to your next visit! Thank you for sharing your experience!

Top notch service/ timely fashion

I normally have limited time during my days, I called last minute for oil change and minor service work. I was fit in the schedule immediately and work was completed quickly and out the door. Truck was left clean after service work and price was less than the oil change chains

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, We were happy to help you and get you in as soon as possible. Thank you for your outstanding feedback!

Awesome Service!

Everyone that helped me was fantastic. My car was ready exactly when they said it would be! The were great at communicating what they had to do and how long it would take. Would definitely recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, We are so happy you loved our service and thank you for your recommendation. Please stop by and visit with us anytime!

New Car

I highly recommend this dealership to anyone. Purchasing a new car was easy. Staff was friendly and efficient. Made the buying process less stressful and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to have earned your recommendation! Thank you for sharing your feedback with us. We appreciate your business, and we look forward to serving you again in the future.

Great experience

Bought a used car and they made it easy and fun. Dennis sr was easy going and knew what he was talking about. Definitely would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great five-star review! Congratulations on your purchase! It was our pleasure to work with you!