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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Great service!

If you want to have a car salesman work for you and not just commission go see Steve at MC Chrysler/ Jeep /Dodge. Love my new Jeep!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you love your new Jeep! Steve was happy to work with you and ensure that you were satisfied with your purchase. We appreciate your feedback, and we hope to serve you again in the future.

2017 Dodge Grand Caravan

This was the best experience I have had at a car dealership. Our minivan was getting old and worn down, we let them know what we were looking for and how much we could spend and they went above and beyond to find us the right vehicle. They even added an entertainment package to make the wife and kids happy. I will definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post a review! We're glad that you enjoyed your experience with us. We were happy to help you find a new vehicle that fit your family's needs. Please let us know if we can assist you with anything else.

Great experience

Everyone at the place was very helpful. They helped me get what I was looking for and made everything so easy. Would highly recommend this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Parker, thank you for the recommendation! It's great to know that we have earned your trust. Our team is always happy to help you with your vehicle needs.

Great

I had a great time with Scott clausing, he helped me and my family out to get the perfect car for us. Would recomend him to everyone i know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post a review, Eric! We're delighted that Scott has earned five-stars from you. He was happy to help you and your family find the right vehicle for your needs. We hope to serve you again in the future.

Everyone is so friendly

Every question you have can be answered honestly and in a friendly manner, also this dealership let me take my time picking out the best car for me. I had a great experience here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kenzie, thank you for sharing your experience with us! It's great to know that you were impressed by the customer service that you received. If we can help you with anything else, then please reach out to us.

Scott and the crew are great!!!

Any of your automotive needs, call BIG Chrsyler in Michigan City, they will make sure to take great care of you. From buying a new or used vehicle, to getting service work they are amazing, and Scott is amazing also!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! It's great to know that you enjoyed working with Scott during your recent visit. Our team is always happy to assist you.

Great deal, great service!!

5 stars across the board! Not only has each of my purchase processes been hassle free but, I’ve also always got a great deal. Scott knows everyone in my family by name and has always been willing to help any of us in a moments notice. We feel like part of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! Congratulations on your great deal and welcome to our family!

Great dealership

Great people to work with! Every part of the expirence was professional. Would recommend dealership to everyone I know. I will definitely return to do more business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Steve, We are happy that you have enjoyed every part of your experience with us. Thank you for providing your feedback and we look forward to your return visit!

Great Service

Great Dealer to do business with both in the sales department and service department. Knowledgeable parts staff offering good and timely parts delivery at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Brook, Thank you for your recommendation! We appreciate your business and if you need anything else, you can contact us anytime.

Amazing Experience

Scott Clausing was very informative and helpful. I enjoyed my experience and will recommend it to my friends and family, especially to see Scott because of how helpful he was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We will make sure to thank Scott for making a positive impact on your experience!