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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Satisfied

All employees that we dealt with were very pleasant, knowledgeable and easy to work with. Impressed with the cleanliness. Would highly recommend this dealership to family and friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your amazing experience, Debbie! We hope to see you again in the future!

The best

Joey took time to listen to what I liked and didn’t like. And showed me everything else! He’s just a very humble person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience! We'll make sure to thank Joey for his amazing service.

Best dealer experience I have ever had.

Started the day checking leg room in the back seat of a pickup at a different dealer, basically was just out for information gathering purposes. Then my dad suggested checking out Big Autos. Boy was that a good suggestion. The staff was professional, respectful, and never pushy, the inventory was huge, our salesman, Dennis, was extremely well informed and worked with me on every request I made. Everyone there was attentive and the facility was very very nice. I started the day just checking legroom and drove off the lot in a brand new Ram 1500 Ecodiesel that is super well equipped for a price I didn’t think was possible. If you are in the market for a new or used vehicle I suggest checking out Big Autos because I know I will be back next time I decide to make a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your positive feedback! We are happy to know that your experience with us went well and that you chose us as your dealership. It is great to know that the staff was professional, attentive, friendly, and respectful, especially Dennis, throughout your visit. It is great that Dennis was extremely well informed and worked with you on every request. We appreciate your business and we hope you enjoy your Ram 1500 and we hope to see you again soon!

New car

I enjoyed the customer service, they were very patient in finding the best budget and clean car. The dealship was customer friendly and comfortable while we waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daralyn, Congratulations on your new car! Your customer satisfaction is definitely a priority for us. We appreciate the feedback about your shopping experience and our facilities. Thank you for your outstanding review!

Great Car Buying Experience

It was great working with Bill and the entire team at the dealership. They worked hard to find the exact vehicle we were looking for. I would highly recommend this dealership to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! It was great working with you, too. Congratulations on your Jeep! We appreciate your recommendation. Feel free to come by if we can assist you again!

Honest Abe

My salesman was Stevo....I really respected the fact that if he didnt know the answer....he didnt try to come up with something....he was up front.....he came in on his day off to deal with us....and drove in from training to seal the deal....that's customer service......thanks BIG...and all the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your honest feedback about your shopping experience. We're so glad to learn of your satisfaction with our customer service. Please let us know if we can do anything else for you. Congratulations on your new car!

Best car buying experience

Couldn’t believe how smooth and easy Lee made the process go with buying my new car. Will definitely see him again in the future and refer everyone to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that your car-buying process went smoothly with the help of Lee. We appreciate your business and we hope to see you again soon! Have a good day!

Awesome experience

I bought a vehicle from you, salesman was very helpful, answered all my questions and made the whole experience quick and painless. Wilk definitely be back for my next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We wish the the best!

Deal with Joey

Decided to check out new vehicle options. Dealt with Joey...great guy. What we liked about him was his attention to what we were looking for in a vehicle without pressuring us towards something we weren't after. Very personable and accommodating and worked with us over a couple days to find us what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, Dino. Remember, we're always here for you if you need anything else in the future.

Excellent, patient,

Joey was on of the best salesman ever. He took the time to make sure I left with the best car for me. He made sure I received the best deal and new all of my options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! Congrats on your new car! We hope you are absolutely loving it!