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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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BEST EXPERIENCE EVER!

All I can say is WOW!! From the moment I walked into the dealership, until the time I drove off in my Jeep, I felt welcomed, no pressure and a great atmosphere. Great place to do business and I highly recommend. Thank you to the staff of BIG for taking such great care of us :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We are happy to learn that you had a great car buying experience with us! We value your business and look forward to working with you in the future. Enjoy your new Jeep!

Great place to do business!

This place is great! They genuinely care for their customers and continue to go above and beyond. Great service before, during and after the sale! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! It's our goal to provide every guest with a positive experience and you are no exception. Thank you for choosing us for your automotive needs. We hope to see you again!

Great sales experience

Have had great service dealing with there parts and sales departments timely parts delivery at a good price and friendly knowledgeable sales staff easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for letting us know that you got the 5-star service that we strive to give all of our customers. Your rating means a lot to us, and we welcome you back any time.

The Scott Duo

I recently purchased a vehicle from Scott, and he was extremely nice. The whole process went smoothly, and he wasn’t pushy at all, unlike most of my experiences in the past. He made sure the vehicle was everything I wanted and needed. Financing was quick and easy, and Scott Clausing came down to introduce himself before I left the dealership. Will definitely purchase all my vehicles here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are happy to hear that you had a great car buying experience with us! It's great to know that Scott provided you with great service. We value your business and thank you for taking the time to leave a positive review for us! Enjoy your new vehicle!

Great experience!

Was greeted immediately and taken to where I needed to be. Friendly helpful environment. Was told what was wrong in a timely manner. They gave me an estimated time of fixing it and it was completed before. Would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We are so happy to learn that you had a great experience with our Service department! We value your business and thank you for taking the time to leave a positive review for us.

Wow!!!!

These guys went above and beyond!!!! Great service, very friendly, they really work with you to get you exactly what you want at a price that you can afford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aaron, Thank you for taking the time to leave a positive review for us! We are happy to learn that you had a great car buying experience with us. We value your business and hope to see you again!

Great Dealership!

Big Chrysler is an awesome dealership. Great service. Very attentive to customer needs. Their team is very friendly and low pressure. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's great to know that you experienced great service with us. We value your business and look forward to doing business with you again!

BEST CAR BUYING EXPERIENCE!!!!

My wife and I came in to look at potential vehicles. We had no intention of purchasing a car that day. We were however blown away at the experience we received. Our salesman Steve was awesome. He was very funny, very easy to work with, and seemed like he really listened to what I wanted. I was also blown away that the General Manager (Scott) come out to speak with us and introduce himself. By the time we left, we met just about everyone in that building. Seemed like a great group of guys and gals. We ended up buying a new Jeep and we love it. Couldn’t be happier with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are delighted to hear you had an amazing experience and that you're very happy with your purchase.

Best experience ever!!

Everyone was super friendly and willing to help me with my needs of buying a new car for the first time! Love all of them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review! It was a pleasure working with you and we'd do it again. Come back and see us sometime!

Bought 2 vehicles and had great experience with both!

I could not ask for a better experience in purchasing both of my cars. My first purchase was a van for my wife and the second purchase was a sedan for myself to go back-and-forth to work. I’ve never had a problem with either one of my vehicles and I would highly recommend Scott and his staff to any of my friends and family to get the same experience I had there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We strive to provide excellent service to all our guests and are glad you received just that. We hope to see you again!