Reviews
Erik N.
Erik N. is an awesome sales consultant. He is personable, trustworthy and knowledgeable. I highly recommend Erik and the Devoe Cadillac dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tom Guthrie was Professional.
Tom Guthrie was Professional. Took time to explain the features of the new vehicle Knowledgeable and detail oriented
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- Overall experience
- 5.0
- Does recommend this dealer
Mike did a great making us feel comfortable and creating
Mike did a great making us feel comfortable and creating a positive deal for all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I used to purchase many years ago at devoe.
I used to purchase many years ago at devoe. It has really changed to the better. I really like Cadillacs and the way they drive.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We purchased a certified vehicle from Erik Niecgorski at
We purchased a certified vehicle from Erik Niecgorski at Devoe Cadillac in Naples, Florida. Erik was helpful, polite and knowledgeable. He communicated the vehicle's attributes without pressure. A couple weeks after our purchase, a screw penetrated a tire and Erik responded to an after-hour email with a phone call to support us. We appreciate his concern before and after our vehicle purchase. We strongly recommend Erik if you are interested in purchasing a Cadillac.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Michael T was very knowledgeable, helpful and courteous
Michael T was very knowledgeable, helpful and courteous during the process. Not pushy and answered all our questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with DeVoe was one of the most frustrating
My experience with DeVoe was one of the most frustrating vehicle purchases I've been through. The salesperson was experienced and generally helpful, but every decision appeared to require approval from management. Unfortunately, the sales manager, Danny Bisek ?, seemed completely disengaged. During multiple visits, he remained in his office, rarely interacted with customers, and never made an effort to introduce himself or acknowledge us. The turning point came when we were driving to the dealership to pick up a vehicle we had already agreed to purchase. We were suddenly told the vehicle had experienced a mechanical failure. At the same time, another nearly identical vehicle with more miles became available. Regardless of the explanation, the situation felt very much like a bait-and-switch. What disappointed me most was not losing out on the original vehicle, but the feeling that the process lacked honesty and transparency. Four months later, that experience is still what I remember most. Unfortunately, it reinforced every stereotype people dislike about buying a vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Paul was absolutely amazing and answered all our
Paul was absolutely amazing and answered all our questions. Pleasure to work with. Very patient and easy to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Have been a client for many years.
Have been a client for many years. This time I thought their price negotiation tactics were not good.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Great presentation of vehicle.
Great presentation of vehicle. Very friendly sales folks. Great dealership to do business with. Very happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car