Reviews
Write a reviewBetween my salesman John and the manager Cody, they both
Between my salesman John and the manager Cody, they both were amazing to work with. Made my buying experience awesome. Would recommend Infinity/Nissan of Ft Wayne to anyone who is looking for an easy buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to INFINITI of Fort Wayne. It's great to hear that John and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Great people and Jen kept me informed about my service
Great people and Jen kept me informed about my service and service center said that car is completed and went over the details
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!
Jen was awesome as always, so grateful she is my service...
Jen was awesome as always, so grateful she is my service advisor!! Give her a raise!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear that Jen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Honest, ethical, and customer focused! Awesome...
Honest, ethical, and customer focused! Awesome experience! I highly recommend them if you are looking for a new vehicle from a dealer who knows what a commitment it is!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! Dave, Lee, and Charles look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
The first day i stopped i was treated very professional...
The first day i stopped i was treated very professional and helpfull and comunicative from the emplyee christ I requested info on the 2 vehicles and soon enough i got the info what a great service
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Easy to deal with. Quick even for the day before...
Easy to deal with. Quick even for the day before Christmas Eve. Nice car saleswoman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing INFINITI of Fort Wayne!
Good service, staff friendly, report detailed, quick and...
Good service, staff friendly, report detailed, quick and efficient. Usually have good expectations, which are usually well met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Amber, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.
Super friendly and helpful! Easy to schedule an...
Super friendly and helpful! Easy to schedule an appointment and great service. Definitely recommend anytime
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.
Didnt tell me the price before they did the service. The...
Didnt tell me the price before they did the service. The cashier was very rude, too.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
The Nissan advisor Herb was very helpful as far as...
The Nissan advisor Herb was very helpful as far as keeping costs down. So glad I took it to the Fort Wayne Nissan dealership garage to have them diagnose and replace the transmission in our car. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!
thank you