Reviews
Write a reviewGreat customer service.
Great customer service. Everything went well. Good selection of cars as well. I would recommend that people go to FW Nissan...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jacob, and we look forward to working with you again.
Prompt Service and good communication.
Prompt Service and good communication. Thank you for your assistance. Will return again for future service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, Ryan and our team looks forward to serving you again soon!
The service department is the greatest.
The service department is the greatest. They meet high expectations all the time. Service Adviser to the mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing INFINITI of Fort Wayne, your feedback and rating mean a lot to us. We're glad Jen was able to help, and we hope to see you again!
excellent service ,waiting area clean ,music was on liked
excellent service ,waiting area clean ,music was on liked that and I had coffee and water
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!
I would recommend this dealership they are great and
I would recommend this dealership they are great and honest and treated me really good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Fort Wayne.
Dealership was excellent!
Dealership was excellent! Waiting area was clean. Herb Tran is awesome ; always ready to help. I would recommend this place. We bought one of our car from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Helpful, courteous, pleasant, observant, kind, open to
Helpful, courteous, pleasant, observant, kind, open to questions, willing to explain, presented options for correction of problems, not pushy with his suggestions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Nice people and get the job done!
Nice people and get the job done! They were very efficient and attentive. Overall it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.
Service department friendly, efficient and I never have
Service department friendly, efficient and I never have to wait they are ready to take my vehicle at it's scheduled appt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!
I visited for the first time, it was a great experience
I visited for the first time, it was a great experience and they also took my recall that I have for my cars. I recommend everyone to visit this service center.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.