Reviews
Write a reviewBest customer service, very friendly and knowledgeable.
Best customer service, very friendly and knowledgeable. Never take my vehicle anywhere else. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Janet, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.
Nissan service is the absolute best in town!
Nissan service is the absolute best in town! Always rely on their expertise, never lead you on fake service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.
Very nice and respectful help me alot I will come back as
Very nice and respectful help me alot I will come back as long as they are nice and smile and give out discount
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!
I found all the people from the service department to the
I found all the people from the service department to the dealers to be friendly courteous Pleasant to stand and talk with. Service department explained in detail what they were going to do and what they had done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Marilyn, and for taking the time to leave us this wonderful feedback!
Charles was amazing and love my car .
Charles was amazing and love my car . Thank you for making the whole process as painless a possible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that Charles had the opportunity to work with you, and that He and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Fast service and quality work done on my vehicle!
Fast service and quality work done on my vehicle!! I didn’t even make an appointment and they still took care of me!!! Excellent work!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Nissan dealership:The front end of the sales portion was
Nissan dealership:The front end of the sales portion was better than good However,the financial / contract was much less worthy experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car! All of us at INFINITI of Fort Wayne are glad to have you as a customer.
Great customer service and experience.
Great customer service and experience. Trey has been very helpful and responsive. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.
Perfect car found!
John Hefty helped me find my perfect car. It was an awesome buying experience and I’m so excited on the purchase of my new Infiniti. He found me a car that checked off all the boxes and walked me through every step of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Amanda, please do not hesitate to let us know. We are always happy to help!
I have had my car serviced here for the last 3 years.
I have had my car serviced here for the last 3 years. Every employee has been professional and efficient in each visit, I have no reason or desire to go any where else. Ryan and Jeri were my contacts in this visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you've such a positive experience working with our service department. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your kind feedback, and for choosing INFINITI of Fort Wayne!