Reviews
THE CAR SALESMAN I WORKED WITH WAS BY FAR THE BEST. ...
THE CAR SALESMAN I WORKED WITH WAS BY FAR THE BEST. Unfortunately, the good part of my experience ended there! The dealership was nothing but a hindrance beyond that. The attitude of the business manager was appalling. He talked to me in a way that no one in a Customer Service position should EVER treat a customer. I had to make multiple trips to the dealership due to their incompetence. I will never go to Checkered Flag for ANY service. I will be sure to choose any of the other Toyota Dealerships in the local area for service rather than returning to Checkered Flag.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Gino was great- would definitely recommend him to I...
Gino was great- would definitely recommend him to I anyone coming it to Checkered Flag- met all my needs and requirements and my wife and kids loved the Sequoia.!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this five-star review, and congratulations on your new Sequoia! Our team is dedicated to making sure our customers have an incredible experience. I am pleased to know you enjoyed working with Gino, and it is comforting knowing we have done our job. Gino is an excellent member of our staff and exemplifies everything our dealership stands for. We are honored to have you as a customer, and please let us know if there is any way we can be of service to you. Also, make sure to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
Bill was great to work with and helpful to look at the...
Bill was great to work with and helpful to look at the cars we were looking for. it was a low pressure experience. He did well in walking through the cost breakdown and different options. The only thing missing was him sharing a little more about the cars- details about them, performance, etc.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to share this positive review on us! Checkered Flag Toyota is committed to performing our very best to ensure the overall car-buying experience is a good one, and we appreciate your kind words. Bill is an asset to our dedicated team, and I am happy to know that you were ultimately satisfied with our service. Thank you for doing business with us, and please let us know if there is any way we can be of service to you. Don’t forget to visit our Facebook and Twitter pages for our latest news, deals, and service specials when the time comes! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
We contacted the dealership via email to inquire about a...
We contacted the dealership via email to inquire about a car posted on line. When we arrived for our appt, Ray was ready to assist. There were a few small things we requested regarding the vehicle we were purchasing and Ray was able to rectify them all before leaving the dealership; which by the way was pretty quick. From start to finish we were there for approximately 2 hours. Unheard of! Thanks Ray. This is the 3rd vehicle I've purchased from Checkered Flag Toyota in the last 3 years and would highly recommend them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Brandy, welcome to the Checkered Flag family! We are humbled to hear of your positive experience while at our dealership. It is always our pleasure to go above and beyond and to make sure each customer drives away satisfied. I am pleased to hear that Ray helped in finding the right car for you. Ray is an essential part of our team, and I am proud to know that he lived up to our high standards. Congratulations on your new vehicle, and please let us know if there is any way we can be of service to you. Be sure to check out our Facebook and Twitter pages for monthly news, deals, and specials. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
Good service with excellent attention to our needs....
Good service with excellent attention to our needs. Worked well with a very demanding and needy client who had lots of demands and questions to handles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for this great review of Checkered Flag Toyota, and the compliments for Terrance! He is an example of what our staff strives for, in every department of our dealership. We're very grateful for your recommendation, and we look forward to working with you again. If you have any questions or concerns with your new vehicle, please let us know. Be sure to check out our Facebook and Twitter for news and maintenance specials. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
I went in to the dealership just to see what kind of...
I went in to the dealership just to see what kind of deals they had on Tundras and felt there was way less than 25% of a chance that i would be buying a new truck. I found the customer service to be the best experience I've had in car buying. The prices and discounts made the deal too good to walk away from. Every question was answered by Mr. Mulligan and he steered me towards the exact truck that best for me and the best finance deal possible. I can honestly say that Bill Mulligan made this deal happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Checkered Flag Toyota family, and thank you for this amazing review! Customer service is our top priority, and I am pleased to know that Bill took the time to build a relationship with you. Long-lasting business relationships are important to the growth of our dealership, and we hope to be your first choice next time you’re in the market for a car. Enjoy your new vehicle, and don’t hesitate to let us know if there is any way we may assist you further. Be sure to “like” us on Facebook and “follow” us on Twitter for monthly news, deals and service specials! Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
Jason Rayner and the entire Checkered Flag team provided...
Jason Rayner and the entire Checkered Flag team provided superb hassle free customer service. From price negotiations to final sale processing, our experience was positive. I will buy my next car from Jason as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to let everyone know how good your experience at Checkered Flag Toyota was! Our well-informed and friendly staff works hard to earn full customer satisfaction, to help you find the vehicle you want with best deal that fits your lifestyle. I am pleased to know that Jason exceeded your expectations and that you were happy with the quality care he provided. We appreciate your recommendation and look forward to seeing you again when it's time for your vehicle's first checkup. Remember to “like” us on Facebook and “follow” us on Twitter for online specials and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
Great experience at checkard flag scion! Mr James House...
Great experience at checkard flag scion! Mr James House Sr was very helpful and I look forward to dealing with him again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great five-star review, Matt! Our team listens to your needs to make the car-buying experience hassle-free and stress free. If you have any questions or concerns with your new car, please let us know. Welcome to the Checkered Flag family, and we look forward to working with you in the future. For online specials and exclusive coupons, “like” us on Facebook and “follow” us on Twitter. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
This was an overall excellent experience. Mr. Bowman did...
This was an overall excellent experience. Mr. Bowman did a great job for us. Mr. McNutt was very efficient. We will recommend this dealership. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don, thank you for sharing this generous review with us! It's great to know you were completely satisfied with your recent visit to Checkered Flag Toyota. Customer satisfaction is always our top priority, and undoubtedly, we will continue to go the extra mile to serve our customers. Congratulations on your new vehicle, and please, don’t hesitate to give us a call if we can help you with anything else. We sincerely appreciate your business, and we look forward to seeing you next time! Be sure to visit our Facebook and Twitter for our latest news, deals, and service specials. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
My husband and I bought a Camry Hybrid in 2009 and were...
My husband and I bought a Camry Hybrid in 2009 and were so impressed with Checkered Flag Toyota and our salesman, Jim Bowman, that when we decided to get a new car, we went back. We purchased a 2012 Toyota XLE on New Year's Eve. The entire process was just as seamless as it was the first time, and Jim Bowman did a great job, even on a very hectic day for the dealership. The service experience at this dealership is also excellent. Everyone is happy that we are there, and they are very proactive, anticipating issues before they happen. They tell us what we need and how long it will take, and that's how it happens. We went back for our second car this year, and we wanted to work with Jim, because this is a great place to go to buy a car and also to maintain one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s so good to hear from you Terry, and thank you for this 5-star review! We are always thrilled to hear from our customers and reviews such as yours absolutely make our day. Our team is dedicated to making sure our customers have an incredible experience, and I am pleased to know that Jim lived up to our standards. It is comforting knowing we have done our job and reached our goal. Jim will be very excited to hear about this review. Congratulations on your new Camry, and we are honored to have you as a customer. Make sure to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com