Reviews
my wife and I felt very comfortable while looking at the...
my wife and I felt very comfortable while looking at the vehicle.alex was very thorough describing all options on vehicle.the sales manager explained to my satisfaction the value of my trade-in.jim mcnutt did an excellent job of my options on purchase options. overall I felt very good about my decision to buy from checkered flag.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Checkered Flag Toyota! We strive to make customer service our primary focus throughout every step of the car-buying process. Our team works very hard for your satisfaction, and I am pleased to hear that Alex did an excellent job at finding you the best deal for your trade-in. He will be pleased to know that you were happy with the service he provided. If you have any questions or concerns about your vehicle, please let our team know. Don't forget to “like” us on Facebook and “follow” us on Twitter for specials and online exclusives. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
Regino was very friendly & knowledgeable when it came...
Regino was very friendly & knowledgeable when it came to the vehicle i came to see. He also made my experience very pleasant. He also followed up when asked about a second remote for the vehicle. He located the remote & mailed it to me in a timely manner. Thank you Gino!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Karen, for letting us know how well taken care of you were. We love helping our customers and making sure they have a great experience. Regino is an excellent member of our staff and exemplifies everything our dealership stands for. I am pleased to know that Regino exceeded your expectations while making the car-buying process pleasant. Enjoy your new purchase, and we look forward to seeing you again. Don't forget to “like” us on Facebook and “follow” us on Twitter for special updates and deals! Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
Overall good experience. Long wait during the process,...
Overall good experience. Long wait during the process, but everybody was friendly and helpful. Gave specifics by email, which we highly valued and which influenced our decision to go with Checkered Flag.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are humbled to hear of your positive experience while at our dealership, and thank you for taking the time to share your feedback with us. It is always our pleasure to go above and beyond and to make sure each customer drives away satisfied. If you have any questions or concerns with your new vehicle, please let us know. Congratulations on your Toyota, and we hope to work with you again. In the meantime, be sure to check out our Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
All around great customer service experience from Ray. ...
All around great customer service experience from Ray. Very respectful and answered all my questions. Went the extra mile to find the truck I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this outstanding review! We appreciate you taking the time to share this superb experience working with our team here at Checkered Flag Toyota. Customer service is our top priority, and I am pleased to know that Ray did what it took to exceed your expectations. Congratulations on your new truck, and we look forward to working with you again in the future! For exclusive deals and updates, check us out on our Facebook and Twitter. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
My sales person was really very helpful providing me some...
My sales person was really very helpful providing me some important details about 2 different cars I was interested in. His superb attitude made me feel at ease dealing with him and he's very knowledgeable of the features of the cars. And so, instead of going to another dealer for a different brand, I made my decision to get the Corolla. WHAT A BEAUTIFUL CAR! THANKS to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this five-star review, Gabrielah! We are very happy to have been able to meet your car buying needs. Allen is a part of our dedicated team who work hard to create a stress-free car buying environment. If you have any questions or concerns, please let our staff know. Enjoy your new Corolla, and don't forget to “like” us on Facebook and “follow” us on Twitter for special coupons and deals. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
In the past I have had terrible experiences when...
In the past I have had terrible experiences when purchasing a new car. I would rather be anywhere else in the world then sitting down talking to a car salesman. That is why I was surprised with Mike at Checkered Flag Toyota. I felt he was fair, quick and to the point. I felt I received a good deal and was treated with respect. I didn't drive off feeling like I had been taken advantage of. I left with a smile on my face and no regrets.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate this glowing review of Checkered Flag Toyota! Our team works very hard for your satisfaction, and we appreciate your recommendation. I am happy to know that Mike exceeded your expectations and that you were pleased with the quality of customer service he provided. If you have any questions or concerns about your vehicle, please let our team know. Enjoy your new Toyota and we look forward to helping you in the future. Be sure to take advantage of our online specials and coupons by visiting us on Facebook and Twitter. Respectfully, Christine Knowles – Customer Care Director – info@checkeredflag.com
I haven't purchase a new car in 13 years, great...
I haven't purchase a new car in 13 years, great service,great price and it was a pleasant car buying . Mr ray aiden will take care of you he was so helpful i can't say enough about how great he was! thank you checkred flag!! latifa.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s so good to hear from you Latifa, and thank you for this 5-star review! We are happy to hear that you've found a go-to person in Ray and that he took care of you during your visit. Congratulations on your first car after such a long time. Please let us know if there is any way we can be of assistance to you in the future. In the meantime, be sure to “like” us on Facebook and “follow” us on Twitter for monthly news, deals and service specials! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Outstanding service from the beginning. Mr. Bill Peterson...
Outstanding service from the beginning. Mr. Bill Peterson made buying a car very easy. He is very easy going and was ver pleasant to work with. I will not hesitate in the future in buying from Checkered Flag in Virginia beach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We are thrilled to hear that you had such an outstanding experience working with our team here at Checkered Flag Toyota. It truly humbles us to hear such kind words about our staff members, and I am pleased to know that Bill made your car buying experience enjoyable. We are happy to hear that Bill has left another customer satisfied with his service. Congratulations on your new vehicle, and we look forward to working with you again in the future! Don’t forget to check out our Facebook and Twitter for specials and promotions. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
James House actually listened to my requests rather then...
James House actually listened to my requests rather then tell me what he knew which expidited the sale and as a salesperson myself that is a good thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James joins us in thanking you for the kind words and the positive review! His attention to detail and care for his customer makes him an outstanding employee. If there’s anything else that we can do for you please don’t hesitate to let us know. Congratulations on your new vehicle, and we look forward to seeing you again. Be sure to check out our Facebook and Twitter for maintenance specials and coupons. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
Working with Mr. Bowman was a pleasure, however when I...
Working with Mr. Bowman was a pleasure, however when I got to Richard Gmelin, I was dissatisfied, to the point you almost lost the sale.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this experience with us. Customer satisfaction is always our top priority. Your feedback will help us improve for the future. Congratulations on your new vehicle, and we look forward to working with you again. Please, don’t hesitate to give us a call if we can help you with anything else. Be sure check out some of the great maintenance offers on our Facebook and Twitter! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com