Reviews
The entire experience with Checkered Flag Toyota was...
The entire experience with Checkered Flag Toyota was wonderful...from the Salesperson, Jim Bowman, to the very attractive Delivery Coordinator! Checkered Flag called me at home after my first visit, and they beat Priority, Charles Barker and First Team on a final price for a new 2103 Toyota Tacoma PreRunner (4-cyl.). Additionally, they were more than fair on my trade-in (1996 Toyota 4-Runner). The only recommendation I would have if I was "in-charge" is to somehow "shorten" the time between when I agreed to purchase the vehichle until the time I drove my new vehicle off the lot. I paid cash, but was still there, somehow, over two hours! Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Checkered Flag family, James! Thank you for this encouraging review and we are happy to know that you enjoyed the car buying experience with us. We are proud to have Jim on our team because of his commitment to quality customer service. We are always looking to improve our customer service and your feedback will help us grow in a positive direction. Congratulations on your new Tacoma, and we look forward to working with you again. Make sure to follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
I find the employees of Checkered Flag Toyota Dealesrship...
I find the employees of Checkered Flag Toyota Dealesrship were very helpful in particular with Jun Garvida in providing more definitive answers to all my questions and providing services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this positive review! We are happy to hear that you had such a great car buying experience! Our team strives to exceed our customers’ expectations by providing detailed information in the simplest form while making the process as easy as possible. Congratulations on your new Toyota and we look forward to working with you again. Be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
bill was very friendly and helped me a great deal. i will...
bill was very friendly and helped me a great deal. i will most definitely spread the word on how great he was. patient and funny
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive review Rochelle! It's always terrific to hear from our customers when they enjoy their experience. Bill is a valuable member of our team and he will be pleased to hear that you were happy with the service. Congrats on your new vehicle and welcome to the Checkered Flag family! We look forward to working with you and any one you send our way. Be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Al answered all of our questions and expedited the entire...
Al answered all of our questions and expedited the entire process so that we could get in our new car as quickly as possible. We appreciated the time he took running numbers and getting us the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car Brenna! Thank you for this 5-star review. Our team is dedicated to finding the best deals for our customers while making the car buying experience as easy and quick as possible. I am happy to know that Al was successful in providing you with quality customer service. Enjoy your new ride and make sure to give us a call if we can help you with anything else. Follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Excellent experience except for how long it took the...
Excellent experience except for how long it took the finance manager to take my check. All my friends and acquaintances say this is normal, but it seems a very strange way to do business. I went out of town on family business and Mr. Suarez found the model I wanted in another state and facilitated its delivery. It was ready upon my arrival and all went well until I had to wait 1 and 1/2 hour to pay and leave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a new car
Thank you Sheila for this positive review! We are constantly trying to improve our dealership and your feedback is greatly appreciated. Our team strives to provide a simple and easy process when in search of the perfect car. I am happy to hear that Alex was able to find the right vehicle for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know. Thanks again and congratulations on your new vehicle! Be sure to follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Bill met us in the lot and stayed with us thru out the...
Bill met us in the lot and stayed with us thru out the sale. We had set a price before we left home,Bill helped us come very close to our price. I would recommend anyone that goes to this dealership to ask for Bill you will be glad you did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Toyota! Thank you for writing such a superb review about our staff and dealership. Bill is a valued member of our team and we are happy to hear that you had such a great car buying experience. Our team strives to provide the best deals to match our customer’s expectations while creating a simple and easy process. Enjoy your new ride and we look forward to working with you again. Be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
I have recieved exellent service every time I purchase a...
I have recieved exellent service every time I purchase a vehicle from Lawrence. I have recommended him to others. The service I received from the delivery department was unsatisfactory, they failed to call when my vehicle was ready after having had the protection package added. Had I not just shown up I probably still wouldn't have my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review. We are very happy to hear you found the vehicle you were looking for and that our team provided you with excellent service. We apologize that our staff failed to contact you, but your feedback will us improve for the future. Congratulations on your new vehicle and don’t forget to check out some of the great maintenance offers on our Facebook and Twitter! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Sales person Jason was great, however internet sales...
Sales person Jason was great, however internet sales manager provided fake information about cars availiable on the lot, so they have to bring car from different location that increase time that I spent to purchase the car up to 8 hours, this is unacceptable to lie to customers. Thanks to Jason he did all possible to fix the problem and make transaction smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. I'm so glad to hear that Jason was able to help you find the right car. We are constantly trying to improve our dealership and your feedback is greatly appreciated. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know. Thanks again and congratulations on your new vehicle! Follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
Mr. Rosser made my experience of purchasing my first NEW...
Mr. Rosser made my experience of purchasing my first NEW car very enjoyable. He helped me find exactly what I was looking for. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first new car! We understand how exciting yet overwhelming it can be when buying your first car. I’m happy to know that Robert was able to help you find exactly what you were looking for while making the process enjoyable. Robert is a valuable member of our team and he will be pleased to hear that you were happy with the service he provided. Enjoy your new vehicle, and we look forward to working with you in the future. Make sure to like us on Facebook and Twitter for specials and coupons. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
I was in and out with bottom line pricing within in 4...
I was in and out with bottom line pricing within in 4 hours of arriving at the dealership. Bill was very helpful as well as rest of the sales staff. I have purchased 4 new cars in as many years and this by far was my best experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share this amazing review with us. We understand how precious time is and we are committed to making the car-buying experience as easy as possible. It gives me great satisfaction to know that our customers enjoyed working with our staff. Anytime we can go above and beyond for a customer, we're happy to do so. Don’t forget to follow us on Twitter and Facebook for special coupons. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com