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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Ray was and continues to be an outstanding member of your...

Ray was and continues to be an outstanding member of your team. He is, courtesy, full of knowledge and committed to customer satisfaction. Ray was outstanding during my recent new truck purchase. He provided me with everything I needed to make this the most enjoyable experience I have ever had at a car dealership. When and if, (love the new tundra by the way)I am looking for another vehicle Ray and Checkered Flag will be where I turn. I look forward to the same level of service and commitment when I come to them for my required service or for additional toys for the new truck. Thank You for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congrats on your new Tundra! We appreciate you taking the time to write this great review. We know how lucky we are to have someone like Ray on our team. We will be sure to pass along your kind compliments to him. Please let us know if we can assist you with anything else. Check out some of the special maintenance offers on our Facebook and Twitter pages. Welcome to the Checkered Flag family! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

This is the second time Mr. Freddie Santos helped us...

This is the second time Mr. Freddie Santos helped us purchased our new car. He is very friendly and knowledgeable of new technologies and different features of cars. He's very professional and honest with an outstanding attitude. His thorough explanation of different features of each model and prices helped us decide in buying the car we want. I highly recommend Freddie to anybody in the market for a new or used vehicle. HE WILL HELP YOU GET YOUR CAR FOR THE RIGHT PRICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your great experience with us. We know how lucky we are to have such great team members at our dealership. I will make sure to pass along your kind words to the team and of course Freddie. Check out the great maintenance offers on our Facebook and Twitter pages! Please let us know if we can help you with anything else! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

I gave the team at Checkered Flag Toyota all great...

I gave the team at Checkered Flag Toyota all great because my experience was excellent from the moment I walked in the door till I left. The people I worked with were wonderful. I tell people it was the best car buying experience of my life. I will be back for my next car and tell friends to go there when they need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Jennie, We really appreciate your kind words. I am so happy to hear that you such an exceptional experience with us. I will be sure to let our team know what a great job they did. Take advantage of the exclusive offers on our Facebook and Twitter! Please let us know if we can help you with anything else. We look forward to working with you again! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Great service, Mr. Peterson was very accomadating. The...

Great service, Mr. Peterson was very accomadating. The sale was quick and the price was more than fair. I highly recommend Mr. Peterson as a salesman. There was no pressure and none of the run around one usually experiences when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for this great review! It sounds like our team took great care of you. Be sure to let us know if you have any other questions or require any assistance. Also check out the offers on our Facebook and Twitter. Can't wait to see you again! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Terrence was so easy to work with. After a very smooth...

Terrence was so easy to work with. After a very smooth process in buying our new Sienna, he was so helpful in explaining all the new gadgets. I hadn't driven a new car in a long time and was a little intimidated by the new technology! Terrence knows his product! I would definitely recommend Terrence and Checkerd Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congrats on your new Sienna! We are happy to hear that Terrence helped you figure out all of the new gadgets for it. We hope you and your family are enjoying your new car. Please let us know if we can help you with anything else. Also, check out some of the great offers we have on our Facebook and Twitter. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

MR Garvida is very helpful, accommodating, friendly, and...

MR Garvida is very helpful, accommodating, friendly, and extremely professional. He epitomize the true professional auto sales representative. Highly recommended him to all of my friends, neighbors, and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for this kind compliment of one of our salesman. Our team is always looking for ways to make each customers experience enjoyable. We are pleased that you are a happy customer. Please let us know if we can assist you with anything else. Check out the exclusive offers on our Twitter and Facebook! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

The experience I had at checkered flag toyota with Robert...

The experience I had at checkered flag toyota with Robert Rosser was perfect. It was my first new car buying experience. I have always been told that buying a new car is a difficult long and stressful process. Robert made it painless and easy. I have no established credit and he still got me 0% interest and a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your first brand new car! We are very excited that you chose to use our dealership to make your first purchase! I will make sure Robert knows how much you enjoyed the experience. We always strive to make this process simple and easy so our customers can enjoy their new car and not feel overwhelmed. Please let us know if you have any further questions or if we can assist you in any way. Also check out the great offers on our Facebook and Twitter pages! Come back soon! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Overall Great experience with Checkered Flag and the...

Overall Great experience with Checkered Flag and the Salesman. They did everything they could to help me get the best deal available. Was financed prior to going in, but they got me a better interest rate with a promotion they were offering. I hope to return in the future for my next buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your positive experience. Our team is always looking for ways to make each customers car purchase simple and to get them the best deal possible! Check out some of the exclusive offers on our Facebook and Twitter. Looking forward to working with you again soon! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

I have never purchased a new car on my own before and Jun...

I have never purchased a new car on my own before and Jun Garvida made buying a new car a good experience instead of an stressful experience. Will definitely buy from this dealership again and will be a repeat customer of Jun Garvida.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Candice, Congrats on your new car! We appreciate hearing from our customers when they enjoy their experience with us. We always strive to provide a simple and stress free experience when buying a car. I am happy to hear that Jun took such great care of you. We will pass along your compliments. Check out the great maintenance offers on our Facebook and Twitter and we look forward to seeing you soon. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

The dealership is clean, with a well stocked inventory in...

The dealership is clean, with a well stocked inventory in which a person can compare multiple models and makes side by side to make the best decision based on their needs and wants.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for this kind review. We are happy to hear that you found what you were looking for with our dealership. Please let us know if you have any other questions and check out the coupons on our Facebook and Twitter pages! Welcome to the Checkered Flag family! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com