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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Lawrence gave us his immediate and full attention. He...

Lawrence gave us his immediate and full attention. He was very personable and professional and had great knowledge of the products. Having left the vehicle for changes prior to delivery, Lawrence insured that everything was complete and on time as promised and kept us informed every step of the way. This being our first Toyota and first visit to Checkered Flag, our experience with both the dealership and Lawrence will have us coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would recommend this dealership because of the good...

I would recommend this dealership because of the good experience i had with them when purchasing my Toyota Corolla.Ray Aiden was very helpful and professional.Anytime,i need to buy another vehicle,i will not hesitate to come to Ray Aiden of Checkerd Flag Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris was the greatest car salesman I have dealt with in...

Chris was the greatest car salesman I have dealt with in a long time. My daughter was buying her first car and was put in Chris's care. He did his best to get the car she was looking for and at the price that she wanted. He was very informative about what was happening in the car buying process which helped my daughter out since this was her first car buying experience. He even went to pick up the car personally for her since they did not have one on the lot. He really went all out. Chris also made sure we knew what paperwork was needed every step of the way. He stayed late and made the process as quick as he could possibly nmake it. He even let us try and haggle the price with the manager. Since he could not come down any further he was willing to give my daughter a car to drive home til the next day when they were to have her new car ready for pickup. That meant a great deal to me since we had let our daughter borrow our car to get back and forth to work and to the dealership to look at cars. I cannot say enough about this young man who clearly took his job to a level that truly showed he was interested in what my daughter wanted and not just to sell another car. I think you will find he is a great asset to the company and all the customers he helps will truly be coming back in the years to come for another great car buying experience. I know my family will. Thank you again for a great experience. Mrs. Pat Storminger. My daughter that bought the car is Sarah Storminger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Morales is very courteous and honest salesman. He...

Mr. Morales is very courteous and honest salesman. He went out of his way in making my wife and I very happy customers. He took the time to show us all the features of the vehicle we were purchasing. In addition, he stayed with us through the entire buying process even though he should've gotten off work two hours earlier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill Peterson, great guy. Have bought four vehicles from...

Bill Peterson, great guy. Have bought four vehicles from him and would highly recommend him & Checkered Flag to anyone interested in buying a Toyota. Would rate customer service between ok & good. Took more time to complete paper work than I think was neccesary; but it was a busy time due to CARS program. Have been well pleased with service department in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our second purchase from Checkered Flag...we came...

This is our second purchase from Checkered Flag...we came back because of the excellent way we were treated last time. We had some minor issues with the Camry we bought last year, and they were addressed promptly and courteously...we feel that service AFTER the sale shows the real quality of any dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alex Suarez and Checkered Flag in Virginia Beach were...

Alex Suarez and Checkered Flag in Virginia Beach were fantastic to work with. Alex has a no-pressure sales style that I really appreciate. I negotiated a price that I was happy with and then went to their competition to see if I could do even better. I couldn't (not even close in this case) and went right back to see Alex and finalized the deal. There is nothing I would change about the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding dealership by far. i've bought a few cars and...

Outstanding dealership by far. i've bought a few cars and this was my first toyota. i should of came to this dealer along time ago and the sales rep Randell Turk was outstanding. the best i've ever seen and dealt with. he goes that exta mile 1/2 for you. OUTSTANDING SALES REP!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael did a great job finding a hard to find vehicle as...

Michael did a great job finding a hard to find vehicle as it seems that long bed, 4 door Tacomas are not as common as short bed. He then went the extra mile researching the CARS program to ensure that we qualified and went to bat for us to get the price we needed. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Cerrone was easy to deal with. We don't feel any...

Michael Cerrone was easy to deal with. We don't feel any pressure when negotiating for price. He listen to our concerns and give us the best deal he could ever offer, but of course with the blessing from the manager Josh Hamilton. Good team work. This is my second time to this dealership in less than two weeks. First Sales consultant I deal with is not as aggressive as Michael. I was looking for Toyota Corolla specials but was told it's all gone and only five (5) units were sold and no more coming. When I read in the news paper that Toyota Corolla specials still on going I called and there you go... Of course I did not go the prior Sales Consultant that I talked before. Definitely Michael is highly recommended to people who are looking for the best deal in Checkered Flag Toyota. No pressure, it's your call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.