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Bob Tomes Ford

(2,498 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Great people easy process my preferred dealership.

Great people easy process my preferred dealership. Taylor and Tommy always do great work with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

TSOB1169, thank you for sharing 5-stars! We're glad to hear Taylor and Tommy are great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Amazing Bob Tomes has always been good to me.

Amazing Bob Tomes has always been good to me. I appreciate everyone who works at all the dealerships under the Bob Tomes Umbrella.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Philip, thank you for sharing 5-stars! We're glad to hear our team has always been good to you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Annemarie was the best saleswoman I’ve ever had!

Annemarie was the best saleswoman I’ve ever had! She was very sweet and accommodating as well as genuinely cared!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Asustaita4252, thank you for sharing 5-stars! We're glad to hear Annemarie is sweet, accommodating and caring! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I put a deposit down on Tuesday and had the car delivered

I put a deposit down on Tuesday and had the car delivered to my house on Friday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

michellethomas, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I have a great deal of respect for the staff at Bob Tomes

I have a great deal of respect for the staff at Bob Tomes Ford. Steve K. worked very hard to find a truck that matched exactly what I wanted and the negotiation process was fair and professional. Thank you for helping me find a great new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall experience was good.

Overall experience was good. Finance process took quite a while to get started. Overall sales experience was straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

james, thank you for sharing 5-stars! We're glad to hear our team provided a straightforward and good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Worst dealership i have ever been to.

Worst dealership i have ever been to. Poor communication, greedy salesman, unprofessional staff. Cant sell a truck to save their lives!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sell process was slow but easy once we finally got to it.

Sell process was slow but easy once we finally got to it. There were some flaws with the vehicle that were called out during the sell. Bob Tomes did come through and replace/repair everything on their dime even though it was a process to get everything in motion. There service department was very responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
0 people out of 0 found this review helpful.
Dealer response

grants, thank you for sharing 4-stars! We're pleased to hear that despite some difficulties our team is responsive and was afforded the opportunity to make things right! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I've worked with Bob Tomes for more than a decade.

I've worked with Bob Tomes for more than a decade. Purchased 30 or more trucks and they have always been easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

EJMCCOY29, thank you for sharing 5-stars! We're happy to hear our team is easy to work with and has earned your continued business for more than a decade! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Bryce and staff were great to work with and would shop

Bryce and staff were great to work with and would shop there again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

ZACHCONQUE, thank you for sharing 5-stars! We're happy to hear Bryce and the rest of our team are great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!