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Bob Tomes Ford

(2,498 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Great service and I love my new F-150 thanks!

Great service and I love my new F-150 thanks! For your help. 10/10 recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

loftonxavier, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again and congratulations on your new F-150!

I cannot express how awesome Bryce, Taylor munden, talha

I cannot express how awesome Bryce, Taylor munden, talha ashraf and a few others were in my car buying experience. Extremely happy with my experience and of course my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

BRITTANYARRINGTON1018, thank you for sharing 5-stars and noting an amazing sales experience with Bryce, Taylor, Talha and others! We love hearing you're extremely happy over all! We appreciate your business and look forward to your future visits. Let us know when we may serve you next. Thanks again!

Amazing customer service!

Amazing customer service! Mr. Cole Suchka helped me get my dream truck! Definitely recommend getting a vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Juancsoto1327, thank you for sharing 5-stars and noting amazing customer service from Cole! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

People very good to work with Estevan Urena and Chris

People very good to work with Estevan Urena and Chris Suarez were great to work with Always went to bat for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gary, thank you for sharing 5-stars and noting Estevan and Chris were great to work with! We appreciate your kind words and look forward to serving you additionally next time. Take care. Best wishes!

Consumer response

Finished up second key - great service

Consumer response

finished up second key - great service

Mo was really wonderful to work with and took the time to

Mo was really wonderful to work with and took the time to make sure we were comfortable with all the details. I had a few follow up questions and Issac was really wonderful in answering those even without him being my salesperson. Clearly, this dealership has a wonderful culture of teamwork and customer service. They have a client for life with how they handled this sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cathleen, thank you for sharing 5-stars! We're glad to hear Mo and Issac were wonderful to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I highly recommend this dealership.

I highly recommend this dealership. They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

SHANEOLIVA, thank you for sharing 5-stars and noting you recommend our dealership! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Taylor and TJ made this process super easy.

Taylor and TJ made this process super easy. The dealership was nice and clean. Will recommend to all of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Briannastone, thank you for sharing 5-stars and noting Taylor and TJ were great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

What a bunch of gimmicks and run around!

What a bunch of gimmicks and run around! This is by far the worst dealership that I’ve ever dealt with. my initial conversation with the sales person was I know exactly what I want. I’m already approved for a loan. I just need you to do the paperwork so I can come get the car as soon as you tell me the paperwork ready to sign. I’ll be there to pick it up. They insisted on playing games and xxxxxxx around. Buyers beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Amy, we're so sorry to hear your experience with our sales team wasn't excellent. We’ve shared your feedback with leadership, and our Pre-Owned Director, Daniel Benitez, mentioned that our team has already tried reaching out and left a few voicemails for a contact we believe may be you—but it's been hard to confirm without a full name. Daniel would love the chance to connect directly and talk through your concerns. You can reach him at dbenitez@tomesautogroup.com or (214) 544-5043—he’s anticipating your contact. Talk soon. Take care!

Taylor and Lance were top notch!

Taylor and Lance were top notch! Definitely ask for these guys if you are in the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

R, thank you for sharing 5-stars! We're happy to hear Taylor and Lance are top notch! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

The associates were fast, easy, and willing to work with

The associates were fast, easy, and willing to work with the customer’s budget. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ajg187, thanks for sharing 5-stars and noting our team worked quickly and within your budget! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!