Toyota of Richardson

BEWARE ***' The sales representative lied to me **** The service representative lied to me **** Sales representative only gave me one key and stated that they had to order a blank and come back to service. I made a trip back only to find out that Dealership already had the blank the day I bought the car. Sales representative said that the key programing tech was not available after 5pm, which the service department said that wasn't true I made another trip to get the 2nd key and was escorted to the waiting room and the service representative said that he would come back to let me know how long it would take. After 30 minutes of waiting, he never showed.

Toyota of Richardson (used) has competitively priced vehicles and Robert made the buying process an ease. He was upfront, friendly, and easy to work with. Thank you Robert!

Great knowledge and honest advice. We purchased two cars and we are extremely happy with the service! I could tell from the get go he wanted to make sure we were confident in our decision to buy the vehicles. We never felt rushed or pressured.

Theo was very helpful and knowledgeable about the vehicle and the available market. Theo made the experience Hassel free and made sure I understood the process and informed me of each step and expectations.

The team was amazing and helped us out beyond words. Sean, Brandi, and Nick were extremely helpful and made the whole car buying experience worth it!

I visited several dealerships over the last few days and this was the best experience, by far. Juan was so personable, professional & a pleasure to work with. Thanks to Juan, I finally decided to purchase a car.

Robert Alicea is an excellent person. He was helpful and patience with us. I would highly recommend you ask for him. Syed Ali in financing explain everything to us. He helped us get the lowest rate for our Corolla. The whole process was easy and smooth.

Your customer service agent Theo Jones is a very helpful agent. He is knowledgeable and was able to help me to buy my car at Toyota of Richardson.

Theo was great but frustrated that I still had to haggle internet price guarantee with manager, came to an agreement but paid more than originally quoted price

My wife and I bought a car from Robert at Toyota of Richardson a few months back. So when we needed to look at a new car we didn't have a second thought about where we were buying from. Robert is so easy to work with. He is friendly and really helped us make sure the car fits our needs and budget. I swore I would never buy from a dealership again. However, after these two purchases, I will only buy cars from Robert Alicea at Toyota Richardson. It was a great and easy experiences.