Skip to main content

Toyota of Richardson

(3,004 reviews)
Visit Toyota of Richardson
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2020 consumer dealer award
New (972) 347-4506 (972) 347-4506
Used (972) 347-0494 (972) 347-0494
Service (877) 438-9875 (877) 438-9875

Reviews

(3,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Richardson from DealerRater.

Want to share your experience with this dealership?

Write a review

Theo Jones is a super person to work with.easy to talk...

Theo Jones is a super person to work with.easy to talk to, not pressured in anyway.i have never experienced a quick and easy car buying process like I did today. I would highly recommend all of my friends to find your dream car.i really like the service I received.Thank you Theo .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Brandi Binkley, Customer Loyalty Manager

I had purchased 4 vehicles from this dealer and my...

I had purchased 4 vehicles from this dealer and my specific demand of been done within two hours with the process has been met by Sean Russell, he lizen and delivers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

My experience at this dealership has left me speechless....

My experience at this dealership has left me speechless. I’m extremely happy for the purchase I’ve made but more happy with the level of service I received during my visit. Ouss, my sales rep was exceptional. Would recommend him to all my friends and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

Easy, fast, exceptional service. Ouss, was fantastic. He...

Easy, fast, exceptional service. Ouss, was fantastic. He was able to help accomplish the purchase of my wife’s dream car. I would highly recommend his service to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, David! I am happy to hear that we could help you find the vehicle you were looking for. If you need anything else from us, please let me know. --Brandi Binkley, Customer Loyalty Manager

Ouss is a wonderful salesman. He was patient and answered...

Ouss is a wonderful salesman. He was patient and answered all my questions and concerns. I purchased my Sienna from him and I'm happy I did. During negotiations it really felt like he was advocating for me. I got a great deal! Thank you, Ouss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

A shout out to Martin! Great job getting me my dream...

A shout out to Martin! Great job getting me my dream truck and ensuring my purchase went smooth. You went over and beyond to ensure my truck was shipped and you had no problem letting me drive it home even before i paid a dime on it. Goes a long way to show how much Toyota is focused on great customer service on top of having the best rated Toyota Tundra truck. I cant be happier with my purchase!! #satifiedCustomer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I am very happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

Amazing experience! My buying and service experience at...

Amazing experience! My buying and service experience at Toyota of Richardson was like no other I’ve ever been too. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

Tracy financial person ? Mustafa were Friendly and...

Tracy financial person ? Mustafa were Friendly and knowledgeable. they were efficient and helped to make the process of buying a car very easy!!! Thank you would definitely recommend your services to others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patricia! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Brandi Binkley, Customer Loyalty Manager

Patrick was helpful and got me what i needed. I had some...

Patrick was helpful and got me what i needed. I had some obstacles getting what i wanted at first but he worked through it with me until we finally got something that fit for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cameron. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

Always buy here from Juan Fernández at Toyota of...

Always buy here from Juan Fernández at Toyota of Richardson. Very professional, courteous, and very helpful throughout the whole process. I will continue to come here for my next vehicle as well as continue to invite my family and friends. He is fluent in Spanish if you need be. Juan Fernández es muy profesional y fácil con quien trabajar. El hace todo lo posible en ayudarnos a que nos llevemos la mejor compra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager