Toyota of Richardson

Went to upgrade my 2015 RAV4 to a 2017 RAV4, have to say that it was the best and most friendly customer experience that I have had so far. A Gentleman named Amine helped me and my wife, and I must say that I would definitely recommend my friends to see him.

Mr. Theo is the man. Prompt, honest, knowledgeable, and not pushy at all, knowledgeable & very pleasant from start to finish. Thank you sooo sooo much!

Top Dealership. Great customer service. Best selection of vehicles. Juan Fernandez is very professional, knowledgeable and courteous. He got us a very good deal! Thank you Juan!!

Had a great experience at Toyota. All my questions and concerns were answered. Staff and sales associate were very friendly and helpful. Not only that but they where very efficient as well.

I was having problems with my gas door popping open , so i pulled into Toyota Richardson (car was bought in ARK), Jeff gave me some tips ,but Saad Hatouqa ( i can’t tag him because i would ), he came out and popped the gas cover and went into the truck and pulled some wires, and it worked again! He was so awesome and helpful. I’m so glad he came out and could help us . He didn’t quit until it popped open and close with the gas button . I’d definitely refer people to him! He was a great help . I didn’t have to wait to get serviced on Monday , or spend any money to fix the issue. Thanks again Jeff Turner and Saad Hatouqa! Awesome men!!

We was having problems with the gas door popping open , so we pulled into Toyota Richardson (car was bought in ARK), Jeff gave us some tips ,but Saad Hatouqa ( i can’t tag him because i would ), he came out and popped the gas cover and went into the truck and pulled some wires, and it worked again! He was so awesome and helpful. I’m so glad he came out and could help us . He didn’t quit until it popped open and close with the gas button . I’d definitely refer people to him! He was a great help . We didn’t have to wait to get serviced on Monday , or spend any money to fix the issue. Thanks again Jeff Turner and Saad Hatouqa! Awesome men!!

The sales personnel goes above and beyond to meet the customer expectation. Hector was able to find me the vehicle with the exact specifications and walked me through the whole process for a stress-free shopping experience. I am very happy with my new Tacoma.

Ouss was extremely helpful and professional. We couldn’t have asked for a more considerate and kind person to help us with our Toyota purchase. The whole sales team was very thoughtful and considerate.

Juan Fernandez is just amazing ! He is so passionate and he certainly helped me on my trip to Toyota and got me a happy ending !

Facility was nice. Sales person that finally helped, was nice. We had to go find a sales person, spoke to a couple employees looking for sales person, yet no one would help. Once we spoke to reception - one appeared, and was very polite. Looked at new and used. Went to look at used car we saw online, they took the online price, and added $1,699 as “dealer add on”..... when I asked, they said, “well we do that for prep and getting it ready”. Wow. Haven’t seen a dealer try to pull that on a used car in 20yrs. Won’t go back. And I’ve bought recently from another BH dealer, and had a great experience. So management for this one must be shady. Disappointing. Luckily there are a lot of other Toyota Dealers!