Reviews
Hector is exceptional, he went above and beyond expectations
Hector's knowledge and willingness to make sure I got the vehicle I wanted should be the same attitude with any salesman! Thank you Hector!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Toyota of Richardson Texas is an excellent dealership....
Toyota of Richardson Texas is an excellent dealership. I’ve done business with them for many years. This visit was to repair the rear bumper and the rear tail light on the driver’s side on my 2006 Scion xB. They did an excellent job. I want to particularly thank agent Hillary Carr for handing my service. I will recommend them to anyone I know who needs car repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Took my car to Toyota Richardson for a checkup and repair...
Took my car to Toyota Richardson for a checkup and repair on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Very satisfied with my service advisor Doug. He was able...
Very satisfied with my service advisor Doug. He was able to take care of my concerns and updated me on my recall. Fast service too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
Great experiance
Saad Hatouqa was my salesman, He listened to what i need and put me on the car I needed. Definitely I recommend him. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jill! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager
They finished the job pretty quickly despite me being a...
They finished the job pretty quickly despite me being a walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Friendly and very knowledgeable, thank you Tracy for...
Friendly and very knowledgeable, thank you Tracy for the excellent service. We love the new car and will definitely recommend this dealership. Thanks again Tracy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Lee was very attentive and researched my past issue....He...
Lee was very attentive and researched my past issue....He saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Tracy is great and went above and beyond to make me...
Tracy is great and went above and beyond to make me happy. I would recommend this dealership to anyone looking at buying a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Customer centric! This is our 2nd vehicle from this...
Customer centric! This is our 2nd vehicle from this dealer and will def work with Tracy Brown next time too! Make sure you check these folks out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager