Reviews
Customer service is wonderful and my vehicle was repaired...
Customer service is wonderful and my vehicle was repaired to beyond my expectations; and it was cheeper than quoted. I’ve always turned wrenches myself, but now I found a place I trust to do it for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
That was so easy! Today I bought my 2016 Lincoln MKZ from...
That was so easy! Today I bought my 2016 Lincoln MKZ from Toyota of Richardson. Tracy Brown did an AMAZING job taking care of our needs. He's attentive, honest, and professional. We knew what we wanted and Tracy made it happen. Not to mention the price was the best in the area. 100% Recommend Toyota of Richardson and Tracy Brown!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Great service. Painless purchase of a vehicle! Caring ,...
Great service. Painless purchase of a vehicle! Caring , patient and considerate team. We have been with them 10 years and 2 vehicles have been purchased. Terry torbet fleet manager was our sales person. Nick was our financial person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
I enjoyed working with the entire toyota richardson team...
I enjoyed working with the entire toyota richardson team Mr. Patterson made everything very easy and definitely made my first car buying experience a easy one will definitely recommend to friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Toyota of Richardson has a great service department. Mr....
Toyota of Richardson has a great service department. Mr. Schuster is my advisor & he Always handles everything quickly & efficiently.. I trust him to find or fix any problem without undue expense.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
The service department personnel were Courteous,...
The service department personnel were Courteous, professional and friendly. They got me in and out in thirty two Ana a half minutes. I think the value service was slow and could be a bottleneck during busy times this is a bad idea.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Robert was great. He got me in the Camry I’ve been...
Robert was great. He got me in the Camry I’ve been hunting (we came from Oklahoma). He made sure that every detail was addressed and that everything was to our satisfaction. We’ve had bad experiences in the past but Robert is one of the “good ones” out there. Go see him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
This dealership is the best place we ever been too, they...
This dealership is the best place we ever been too, they fix all my car problems and I am currently satisfied with their work. Excellent. Toyota of Richardson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
I have been very satisfied with the service for the 14...
I have been very satisfied with the service for the 14 years I have been a customer there, and I expect to continue to be a customer in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Knowledgeable, helpful, made it easy, treated us well
Tracy is helpful, knowledgeable, and makes the process of buying a car go very smoothly. He listened to what we wanted and focused on getting us the car that was best for our needs. We recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager