Reviews
Toyota of Richardson had excellent people to work with....
Toyota of Richardson had excellent people to work with. The entire process went by quickly and efficiently. We thank them for helping us in the purchase of our vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
A service department that’s worth a long relationship....
A service department that’s worth a long relationship. They remember you and know your concerns. We have used them for more than twenty five years.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
Staff and Management Team was Outstanding , Fast Service,...
Staff and Management Team was Outstanding , Fast Service, They did a very Nice Job, Thank You All, Happy Safe Holidays to Everyone at Toyota Of Richardson!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Very Friendly Staff
It was amazing being there, the staff understands the needs and cooperated in every possible way. I Will definitely refer to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
From start to finish, this was the best car buying...
From start to finish, this was the best car buying experience I've ever had by far! I would highly recommend this dealership to anyone!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
ROBERT ÀLICEA IS THE BEST THING HAPPENED TO TOYOTA OF...
ROBERT ÀLICEA IS THE BEST THING HAPPENED TO TOYOTA OF RICHARDSON. HE MADE ME FEEL COMFORTABLE WITH MY CAR BUYING EXPERIENCE. GOD BLESS HIM .THANKS. TONY
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager
Mr Robert Alicea helped me in the purchase of my two...
Mr Robert Alicea helped me in the purchase of my two vehicles from this dealership. He was very truthful and helpful, the fact that his bilingual is a plus not to mention the experience of his carrier. I will definitely recommend him and come back to do business with Toyota of Richardson again .we have a business relationship for over ten years and a total of five vehicles purchased.thx again. Eduardo Tun
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ed! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager
5000 mile service
Toyota of Richardson and the service advisor, Leslie, did a great job explaining the service details both before and after. Answered my questions fully. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
My service adviser took great care of me. The work was...
My service adviser took great care of me. The work was excellent as usual. The wait time was less than my service adviser had told me to expect.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
Great service, great accommodations while waiting and...
Great service, great accommodations while waiting and such a pleasant professional staff. Great dealership for service. I will always bring my Prius here for service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager