Reviews
The team was very helpful and knowledgeable. They were...
The team was very helpful and knowledgeable. They were also very flexible with my needs and questions. Very nice people, and they worked with me on buying my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
The sales agent Mr. Omar and finance manager Mr. Syed Ali...
The sales agent Mr. Omar and finance manager Mr. Syed Ali are extremely helpful with the process of my purchase. I had a better experience this time compared to my first purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Great exceptional services by Terry Torbet and Brandon...
Great exceptional services by Terry Torbet and Brandon Phillips. They my best approach to get exceptional suggestions to keep our cars in great sense. Thanks Brandon and Terry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
I am impressed with the customer service and team work....
I am impressed with the customer service and team work. This has been an awesome experience and will recommend for sure. Thank you Nick and Waleed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
Completed my oil change in a timely amount of time. There...
Completed my oil change in a timely amount of time. There was also had a shuttle to get to and from work while service occured
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
When I go home feel happy, good service. And I am very...
When I go home feel happy, good service. And I am very satisfied, donuts, coffee, water...oh yaa wifi save my data during time maintenance my truck. Thank again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
When I took my car in for service today, It was a really...
When I took my car in for service today, It was a really great experience, as usual. Top notch from start to finish, including the shuttle driver! I love Toyota Richardson! This is my 5th Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager
The service advisors and the technicians are first class....
The service advisors and the technicians are first class. They treat you with respect and tell you exactly what has been done to your vehicle. They are very timely also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Amazing customer service and an easy, smooth transaction....
Amazing customer service and an easy, smooth transaction. I love my new car! The attention to detail was amazing and all of the additional after market items I wanted are perfect! I would definitely car shop here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Service department is the best of all DFW Toyota...
Service department is the best of all DFW Toyota dealerships! Richardson Toyota service is the best! Upfront, better pricing, and friendly service people. From start to finish, great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager