Toyota of Richardson

I would highly recommend Toyota of Richardson’s service department. I have a 20 year old Tacoma with almost 400,000 miles and needed a brake job and reseal the head gaskets. Brandon was thorough in his explanations and kept me notified throughout the process. I wish all of my vehicle repairs went so smoothly. Chuck ..

This was the best car buying experience i have ever had .I have been to several different dealership and never been treated with such respect. The was no hard sell and were willing to work with the thing i felt were important to make deal happen.

Elvin was very knowledgeable about the vehicle we purchased and handled process professionally and friendly. Mustafa handled the finance portion of it quickly and was very friendly and informative

I came in because I had an appointment with Miguel, I also worked with Leon. They were both great and I was finally able to get rid of my current vehicle. I got a low end model vehicle to build my credit within my budget. They gave me great advice on how to build my credit so I can get the car I really wanted. The staff was helpful, friendly. Got men’s greet rate for someone with my type of position I was in. Now I can’t wait till next year to se show much my credit has gone up and how much lower my interest rate will be.

The quality of customer services has maintained a great standard since I bought previous vehicles with you all. Which is why I always meet with Mr. Waleed for services on sales. Thank you.

I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to schedule my drop off time.

I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my service advisor to make sure my vehicle is safe and in top notch condition.

Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. All of those service guys/gals were just lacking in what I call ‘people skills’. I’ve owned Toyota’s for going on 20 years and dealt with service departments all over the eastern and central US, and in my experience during that time, I have had extremely great luck with your vehicles but sometimes service comes in as an ‘E’ for effort. Scott Michael exemplifies the quality of service that is commensurate of the name ‘Toyota’ and provides a level of follow up and attention to my concern that is measured only by your brand’s quality. I would heartily recommend him for a greater role within your organization, but only if that means he could train others to provide the level of service that he provides.

One of the best experience buying a car ever would definitely buy from them again. Todd Owen was so amazing and Brian Smith was the best.

Very professional group of people, I have not seen anyone without smile even at the end of very long and tiring day. Keep up the high professionalism.