Reviews
Great service
After giving the bad news that I have to have my CV boots replaced the service manager offered to pay for a one day rental car. I really appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
New Car Lease
This is my second lease with Toyota of Richardson. Both Terry Torbet and Sayed Ali were very knowledgeable and professionalI highly recommend them. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Long distance purchase in 24 hrs
Shopped several dealers in Kerrville & Boerne looking for a mid size SUB. Narrowed the search to a Lexus RX 350L then went to Auto Trader.com. Saw exactly what we were looking for in a low mileage 2018 and sent an inquiry at 8:50pm. Received a call from Tracy Brown at Richardson in 5 mins. After receiving some additional info the next morning from Tracy, we got in our Mercedes CLS550 and drove 5-1/2 hhs to Richardson Toyota. Car was everything as stated. Trade negotiations were fast & fair (they matched a quote we had from another dealer). Drove the new car home same day. Very happy customers so far. Tracy Brown was really good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Professional Service
Always take my Camry here for service. Have been very satisfied every time. I would definitely recommend Toyota of Richardson to all Toyota owners. See you again in 5000 miles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Expensive visit but happy
Arthur was a great help in getting everything done. He was courteous & professional & easy to work with. I look forward to working with him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Excellent
The working environment is very excellent , my appointment next week but due some emerrgancy came, they really take care of today. Appreciated for better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.
Trust this place
I always come here for many things, always please with the service. The staff is experience and friendly! I wish the price is little less expensive so I can come for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.
Jeff Harris
Nice personality and helpful with questions as well as informative with service done. I would recommend him and this location for my car needs. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.
Good service
Good first visit and service. Scott was excellent. He showed me around the service department and when my vehicle was ready he went over the services performed. I only wished they vacuumed and washed the vehicles once the services are complete.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.
Best dealership ever!
Our family members have been customers at Toyota of Richardson for decades. Everyone is always professional and they deliver great service. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.