Grapevine Ford Lincoln

Brad and Sandy were both great to work with. They are very professional and know what they are doing. This is the 2nd car I have bought from them. I highly recommend the dealer.

Hayden was my salesman. I had told him yesterday what I wanted to see. However, I changed my mind to a lesser vehicle. Hayden didn’t try to force the more expensive vehicle on me and has me drive the vehicle I now wanted. Negotiations were easy as was financing. They didn’t try to upsell me on a bunch of warranties, etc. Overall, a very pleasant experience.

Salesman - Michael was very helpful, knowledgeable and most of all, not pushy for a sale. The whole process was seamless. I even bought an extended warranty for the first time in my lifetime.

Jimmy Wacker took such awesome care of me these past few days! He wasn’t just trying to make a sale, he wanted to ensure that I had a vehicle that I loved and was comfortable with both physically and financially. Today he had the perfect vehicle for me and helped me through the whole process. I definitely had an amazing experience at Grapevine Ford.

Very satisfied with Paul Sanchez in sales and Joe Gobea in Finance. Looking forward to a good relationship with grapevine Ford. Thanks for the experience.

Professional, courteous, friendly, no high pressure sales or finance tactics. Fair pricing, good inventory. I highly recommend this dealership if you are in the market for a Ford. Extremely satisfied customer.

They worked with me on a vehicle that was being shown to another couple. When we agreed to numbers and they ran my credit, all was fine. 10 minutes later they tell me there is an issue and that particular truck is no longer available. After reading reviews, I see this is a common issue with them. With that said, they did attempt to make it right by offering a more expensive truck but at same price. They added an extended warranty at “no cost” by lowering my APR to keep payments the same. I knew this tactic because I used to sell cars but I was done at this point. I’m very happy with the truck I got. Just would have been nice to get the truck I was working with them on at the beginning. Also would have been nice to have received new truck with a full tank of gas instead of almost on empty.

Very courteous, professional and friendly service from Ken in Sales and Gary in Finance. It couldn’t have been a more satisfying and pleasant experience. Excellent pricing, customer focused, no high pressure sales tactics and excellent inventory. I highly recommend this dealership if you are in the market for a Ford.

Enjoyed the experience. Great folks. Knew what I wanted going in it was quick all the way through the process. Thanks guys for making this easy.

Everybody who works there seem very cool and down to earth, but a lot of thanks goes to Chris Curtis because he was very thorough with the information he gave to us and was very understanding.