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Grapevine Ford Lincoln

(3,214 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 206-4953 (469) 206-4953
Used (469) 293-3344 (469) 293-3344
Service (469) 629-5995 (469) 629-5995

Reviews

(3,214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grapevine Ford Lincoln from DealerRater.

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Number 4 from Grapevine Ford

To much time on paper work when they knew I was coming. Live 400 miles out and need quick turn. The prices can't be beat...I come down and have saved about $3k each time. Good place to look for cars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New ford escape

Great experience, fast , efficient ... worked with Kevin Marsh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would recommend to anyone!

Joel Gibbs helped me find the exact car I was looking for and helped me get the price I was wanting! My finance manager was Glen and he was great too. I would definitely recommend seeing Joel & Glen for your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great purchase experience with lincoln team

This is a review for the Lincoln sales team. I had the pleasure of working with Carson Long, the internet sales manager. After a bad experience at a Lincoln dealership in Plano, I was in no mood to continue shopping. I reached out via email to Carson and he made our bad situation into an excellent one. We worked on the price and trade over emails, texts and phone conversations. He was honest, polite and a joy to work with. The entire deal was on paper and our financing was approved the day before we came to the dealership to sign and drive away with my wifes new mkx. Usually car deals leave you with a bad taste in your mouth but working with Carson was one of the best purchasing experiences I've ever had. Strongly recommend Carson for anyone interested in a lincoln

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought 2016 F-150 Lariat

Bought an F-150 Lariat from Beto. He was upfront and honest throughout the entire process and found me exactly what O wanted in the truck and then some. Would purchase from here again. Ask for Beto, he was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Grapevine Ford Rocks!!

From the time my wife and I hit the lot the customer service was awesome!! Richard Ford (Yes his last name is Ford..lol) was patient and very informative about the vehicles he was showing me. Jake Buzzard the finance manager was great and friendly.. I will definitely be referring everyone to go buy their cars from Grapevine Ford. I love my new Explorer.. P.S. I want to thank all the managers who came to shake my hand and help me get more handshakes than my wife got when she bought her car from another dealership that will not name, but it starts with an A..lol J. Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Grapevine Ford Rocks!!!

From the time my wife and I hit the lot the customer service was awesome!! Richard Ford (Yes his last name is Ford..lol) was patient and very informative about the vehicles he was showing me. Jake Buzzard the finance manager was great and friendly.. I will definitely be referring everyone to go buy their cars from Grapevine Ford. I love my new Explorer.. P.S. I want to thank all the managers who came to shake my hand and help me get more handshakes than my wife got when she bought her car from another dealership that will not name, but it starts with an A..lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent costumer service

They have a great costumer service and they work hard to bring the best prices and rates as possible for there costumers. I definitely recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience!!

Carl and Audrey were awesome with our purchase experience. They were very honest and patient with all our questions and concerns. Nick was very professional and explained everything throughout the financing process. I would definitely recommend Grapevine Ford Lincoln dealership to everyone looking for a great purchase experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my new Ford Expedition

We purchased a new Ford Expedition at Grapevine Ford and the customer service was great and we really felt they worked with us to get the best deal! Will definitely call Sheldon on our next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.