Reviews
Awesome!
Bill my salesman was awesome! Easy to work with. Got a great deal. Awesome experience. Fast and reliable service. Best Ford Dealer I have ever been too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth deal, start to finish
This deal was done in 3 hours start to drive out. That is how I like to do business. Being in sales myself, a warm, fuzzy has to be established to close a sale. Reid knew how to make that happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I came prepared, Shawn found the truck I wanted all while keeping me informed during the process of what was going on behind the scenes. Overall a great experience and as painful as possible. I drove off the lot with a great deal. Definitely recommend this dealership and Shawn Baker for your next vehicle purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best sales man
Look for F-150 V-6 4 wheel drive That is I was looking for price and options and color and others I love it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
The staff at Grapevine Ford was extremely pleasant to work with. Both Carver and Dustin helped us and we would like to thank them for being so kind. They went above and beyond to make sure that we were satisfied and taken care of during the buying process. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience!
Super professional service; not your typical "car sales person " with pushy sales techniques. Very informative and goal oriented. I had certain requirements and we worked towards a solution that made sure that I feel good about the deal. This is very important for me. Thanks Bill and Zach!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest car buying experience I've ever had.
Please call, email, or go see Cameron Goldsmith. He was awesome! I've never left a car dealership feeling comfortable and happy before. No hassle or haggle. Everyone we encountered was kind and attentive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible salsemen
Was blown off by original salesman I spoke to Jarod Jaone, didn't even acknowledge me when he walked by me several times , then he sent another salesman Ted Hopton-jones who basically didn't help me in anyway , asked to get prequalified and maybe look at explorers , he then started telling me about escapes and edges. I guess in his eyes I couldn't afford a explorer!!!! Asked him the same again , and that I liked the limited !!! He then basically said the payment might be an issue for me !!! He never ran my credit or anything !! So I guess by the way I look , I couldn't afford what I wanted !! This place profiles you as you walk through the door !!! I have good credit , a good job , and take care of my finances !! Why these people treated my like a day laborer I have no idea!! But they will never get my business !!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
2017 Ford Explorer
The staff at Grapevine Ford showed me that not all car dealerships are the same . They went above and beyond to accommodate my wife and I and get us the car we wanted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst salesmen ever
Made an appointment , when I show up and ask for Jarod Jaone, he blows me off , sends me to another salesman Ted hopton-jones, who treated me like I was a itrelevant broke man with a low fico score. I repeatedly asked him to prequalifiey me , and he just told me he couldn't till I found a car I wanted , spent an hour and a half there , and he would never prequalify . Both these salesman are stuck up idiots who assume you are broke because you show up in a work uniform to buy a car .!! This was the worst experience I have ever had buying a car .
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
