Reviews
Jason McBee , Tom Dyer & Glenn McCain ROCK !!
Great service from the moment I clicked on the website to the final paper work the next day. It started with me looking on there website on a Sunday afternoon and even though the deal ship was closed I received a call back with in 10 minutes of filling out the information. Tom Dyer called me and we set up a appointment the next day at 8:30am where he introduced me to Jason McBee and from there it was like buying a car from a friend that understood not only what I was looking for but what I needed. I can't say enough Gentleman well done!! The best car buying experience so for in my life and I have had a few lol. Shannon K.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!
I don't usually take the time to do reviews - unless something negative happens, of course. I cannot say enough good things about our experience with Richard Ford and James Brown last night. My husband and I are new to the DFW area so this dealership was recommended to us by a co-worker. Including our new Explorer, we've purchased 5 vehicles together and this was by far the best experience we've ever had. I could list all the great things about the dealership and the people that work there, but we'd be here all day. I will say that even if we move away from this area, we will always return to Grapevine Ford to buy or service our vehicles. Thank you Richard and James for all of your help last night!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pain free
Mr. Ford and Mr. Ziba were both very helpful in my purchase of and F150 2016. They dealt in a honest, trustworthy and fair manner. Did not ask sticker price for their product like some dealers. Which let me to them. Their web site is the best in area. Arthur.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
Katie J at Grapevine Ford is the best! Went in late on a Monday to buy a mustang and within minutes of walking through the front door we had test drove, negotiated and closed a purchase. The dealership facilities are great too! Overall very satisfied. Go see Katie, she kills it, even though she is a Red Wings fan....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding
Grapevine Ford and Katie J are the best.... Hands down. Great inventory, knowledgable, fair and fast as lightning. I didn't think I could buy a car in 35 min, but Katie J. Made it happen. Boom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love this review and we love that Miss Katie was able to provide you with such an outstanding experience!! Thank you for sharing and please let us know if there is ever anything you may need in the future!
Greatness
2 reviews 5.0 star rating 9/8/2016 Ask for Richard Ford! Great customer service at Grapevine Ford! The Best experience I have EVER had with a car dealership in my life was here at Grapevine Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review, we all appreciate it!
Amazing experience!
Recently visited this location and received good and honest service! Dustin helped me find the car that suited me and truly cared about my wants. He went above and beyond & I highly recommend him to any future buyer. 5 stars!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied Customer
Best car buying experience I have ever had. Carver Rademacher was so knowledgeable and helpful and definitely got me the best car for my money. Will definitely be back next time I'm in the market for a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
F-250 King Ranch - Great Service/Great Deal
Katie J. and the entire Grapevine Ford staff did a great job getting me into a new F-250 King Ranch at a great price. The whole buying experience was outstanding. Thanks, Katie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Dealership
Ask for Dustin Springer! The Best experience I have EVER had with a car dealership in my life was here at Grapevine Ford! Dustin is awesome and provided me with OUTSTANDING customer service as well as educated me on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for that awesome review! We are very lucky to have Dustin on our team and we are so happy he was able to provide you with such a great experience, thank you for the five stars!
