Reviews
Satisfied customer
Great buying experience! First time I was in and out in less than 4 hours, leaving with a feeling of satisfaction I got a good deal. Love my Jeep Wrangler! Only complaint is when I returned a few weeks later with a brake issue, they did not replace rear pads I was told by an actual Jeep dealer, were very low.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grapevine Ford Lincoln
The buying process at Grapevine Fird Lincoln was a very pleasant experience. The team there is focused solely on the customers satisfaction. My sales person was the person that should get the most credit for my positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truck purchase
Internet site used to pick out truck, one phone call and showed up at airport 2 days later with Katie waiting for me. Katie handled the transaction seamlessly with Zach and James help I was out the door. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truck purchase
Katie (sales consultant) did an outstanding job. She picked me up at the airport and made sure I was satisfied with all aspects of my truck purchase including a follow up call the next day. Zach and James also did a good job on sales and finance side.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Grapevine Ford was a great experience.Great customer service, friendly staff. The staff found the truck we were looking for. Finance was easy No pressure. Definately would recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Place To Buy A New Ford
Great experience buying my new 2016 Fusion! Everybody was helpful and courteous. My sales representative, Juan Carranza, was professional and made the entire process enjoyable. I would definitely recommend this dealer to anyone looking to buy a new Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pre-owned dept
Customer service in Pre-owned is anazing!! Go see Dustin Springer!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Dustin Springer was an awesome salesman. Gave us a great deal on a 2015 Expedition. No hassles, great overall experience. Will be going for our next vehicle purchase. Finance dept. Was great, no unnecessary add on to the contract.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Dustin Springer was an awesome salesman. Ask for him. Great experience. Great service. Got the exact vehicle we wanted for the right price. Finance dept was also painless, no unnecessary add on to bottom line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing experience!
I've never received such a great service nor have I been treated to kindly at a dealership before! Really fantastic staff. Michael and James do such a fantastic job getting us everything we wanted and more for less than we expected. Both were so kind and trustworthy and I'm still just shocked that we received that kind of service at a car dealership! Truly exceptional! Will definitely be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
