Grapevine Ford Lincoln

Dustin Springer is awesome, made everything painless. Best experience I've ever had with a dealership.

Grapevine Ford is the real FIVE STAR in rating. They don't use that name, they just give that service! We found the sales rep was easy to deal with and we would go back again.

I was very impressed and purchased an Edge after Colton Gilipsie spent two hours showing us the SUB and letting my wife get in and out of the Eclipse and Edge to see that she could get in and out s once she is handicapped. He then spent time answering our questions. After our poor experience with a Chevrolet dealer who we had purchased our previous car. After thinking about over the weekend we purchased and h a d excellent help, explanations, walk around dealership, service, a test ride, Great, two weeks later we went in and had Blame Castorena explain a nd walk me through further details on Sync3 to m a key great use. I highly recommend the people at Grapevine Ford.

Very courteous and professional sales staff. Before we made the trip to look at a car they had on the internet, the salesman gave us an honest and accurate description of the vehicle. Reasonable negotiation, got the paperwork done and the car through make-ready quickly. Great experience, would definitely recommend them.

Alfredo Zacarias was my Advisor. . My wait there for service was very short !!! I was greeted immediately , & Alfredo was professional & courteous !!! I am very pleased with my experience & will continue to use this Ford Dealership for service!!

My last experience this past week was so much better than my last! I am thankful for good service advisors like Alfredo Zacharias! Hope to get him next time I go in!

Great people and great selection. We purchased a Black Label MKC and it's beautiful for my wife and hauls xxx for me, We got the AWD 2.3 litre and the performance is major cool!!!

I have purchased 5 cars over the past 6 years from Grapevine Ford and Reid Harmon. I have used the Internet pricing and the pricing is honest. I Love my new Fusion Hybrid. I'm getting much better than the EPA mileage.

Through AutoTrader, I found the exact car for which I had been looking. When I made my first contact to Grapevine Ford, I was connected with Debi H. She was not pushy or belligerent, but very helpful in answering all the questions I had about the car. When I made my offer, she was patient to work back and forth with me and the sales manager. When my offer was accepted, she did a video walk-around to show my every detail possible about the car. She did not hide anything from me. It was a bit of risk for me (money and time) to fly from KY to TX to do this deal. When I arrived at DFW airport, the dealership sent over a shuttle to pick me up (thanks Richard!). When I arrived at the dealership, Debi had breakfast (egg McMuffins) waiting for me. After a test drive and some paperwork, I met with James Brown (no, not THAT James Brown) to complete the financial details. He was top notch as well. Though he was very professional, he was very personable and friendly. The financial aspect (including tax and license from my state) could not have been smoother. I even had a better payment than what I was originally quoted! GET THIS: I was picked up at the airport at 8:15am and was driving away from the dealership, with my new purchase, at 10:30am. In just two hours and fifteen minutes, an out-of-state buyer had purchased and liscenced a car in a different state! If I could give more than 5 stars, I would. Thanks Grapevine Ford!

They ,are really nice from the first time I went to them, and now when I come to get service they know my name. That's why I keep coming back. Also they do great work.